Lamp Lighting on 2nd TN 4

[Muddyheels]

Situation: I have a 2616 that has voicemail. ex 5555
I built a new 3904 with a totally different dn (ex 6666)but no mail box.
Both phones have been fdn 3301 and hunt to 3301. I have added 6666 to mail 5555 as a secondary number. I want to get the lamps to light on 6666 and 5555 when their is mail in 5555 box. I have changed the cls marks LMPX, RMMA, SMWA on both phones, but it is still not working. Any suggestions?

 

[Nortellian]

ther should be a message waiting indication prompt in the mailbox 5555 that you need to add in 6666. also make sure 6666 has cls mwa.

 

[Muddyheels]

I have already set up MWA on both phones and I added 6666 as a secondary dn on mail for 5555

 

[Nortellian]

secondary dn will have calls to 6666 go to mailbox 5555 but there is also a setting in the mailbox for what phones you want to light. look for a message waiting indicator promt.

 

[Muddyheels]

We are using the Call Pilot and it only is giving the option to mwi to one dn. I have set this to 5555. I have tried to add the other dn, but it will only allow one dn to be listed.

 

[Nortellian]

Ouch, not sure how to do it in mail but this iis a switch workaround. If you add ext. 5555 to phoneset 6666 on any key than build a key n xmwk xxxx yyyy. n is the key number, xxxx is the voicemail number and yyyy is 5555.

 

[johnpoole]

nope, the cp only has the one mwi ext untill we upgrade to 4.5.. only work around is the second mb, with a xmwk key.

john poole
bellsouth business
columbia,sc

 

[johnpoole]

Nortellian thanks for giving mr hill a hand, his desk is 6 ft behind mine, i'm on vacation this week, if he's learned one thing, it's that it's best to try tec-tips when in doubt...

john poole
bellsouth business
columbia,sc

 

[johnpoole]

heres the fix sarge, on the set, primary dn 6666,

ld 11
chg
2616
x x x x
echg yep
aom 1
key 16 scn 5555
key 14 xmwk 3301 5555

that will give 6666 a lamp when a msg is left in the shared mb 5555/6666 without needed a physical appearence of 5555.

john poole
bellsouth business
columbia,sc

 

[Muddyheels]

John and Nortellian,

Thanks gents for all the help. I finally accomplished the mission. Here is the scoop:

On the 3904 (6666) I had to add KBA 1 to give it the appearance of and add on. On Key 32 I added scr 5555, On Key 2 xmwk 3301 5555. This labled key 2 with MSGbyDN.

Now when I call and leave a message it will light the main lamp, as well as, a blinking phone next to MSGbyDN Key.

Have a great day.

 

[johnpoole]

your sharper then you look kid

john poole
bellsouth business
columbia,sc