pingram3541
Vendor
It's been years since I touched a KX but I've been a phone tech for 25+ years and I know my way around just about every major manufacturer out there (NEC, Avaya, Toshiba, Nortel...) and I've been tasked with programming some temporary call forwarding while my client waits for some numbers to be ported and they need a handful of DIDs programmed to call forward immediately off premise.
I have not had access to the system yet, just know its a KX-TDA100 w/ a full PRI span.
1) Before I go too far down this rabbit hole, is this even possible with this system to go DID to external number? Do we need s/w version to answer this?
2) If not, are there known work arounds such as station call forward off prem, i.e. DID -> STA -> CFD Outside
I have the IT outfit setting me up with a PC and a USB connection. Is this even necessary? Looking at the manual it appears this system should be accessible via IP but more importantly, if the DIDs are already assigned to phones, can this be done at the phone manually via functions or soft-keys?
I have the s/w and all manuals, just trying to fast track this before making the 2hr+ drive to find out I'm missing something I need or I can't even do it all. Thanks for any help, cheers!
-Phil
-Phil Ingram
VOICE | DATA | DESIGN
I have not had access to the system yet, just know its a KX-TDA100 w/ a full PRI span.
1) Before I go too far down this rabbit hole, is this even possible with this system to go DID to external number? Do we need s/w version to answer this?
2) If not, are there known work arounds such as station call forward off prem, i.e. DID -> STA -> CFD Outside
I have the IT outfit setting me up with a PC and a USB connection. Is this even necessary? Looking at the manual it appears this system should be accessible via IP but more importantly, if the DIDs are already assigned to phones, can this be done at the phone manually via functions or soft-keys?
I have the s/w and all manuals, just trying to fast track this before making the 2hr+ drive to find out I'm missing something I need or I can't even do it all. Thanks for any help, cheers!
-Phil
-Phil Ingram
VOICE | DATA | DESIGN