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KX-DT343 not going to voicemail....

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wanamingo

Technical User
Oct 11, 2012
8
US
Hello,

Im having a problem with a panasonic phone in our office. It doesnt seem to want to go to voicemail, it just rings forever....

I believe the user accidentally changed a setting Im just not sure what setting would allow this to happen. The voicemail is setup, message made etc.

Could someone point me in the right direction?
 
Fixed it.... the FWD/DND option had been disabled, which is very confusing.

If anyone does have that issue just hit the FWD/DND button.
 
You could use intercept on extension settings and can't be cancelled by mistake
 
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