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JAVA LANG NULLPOINTEREXCEPTION IN AVAYA ONE X ATTENDANT

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Anthony Squires

Technical User
Nov 14, 2019
7
US
This happens when the CM phone book is being uploaded to the console. This is a hot ticket so please help if you can.
 
probably how you're uploading it/syntax. dunno without seeing more of the stack trace.

One-X Attendant phone book from CM I used to list station in ASA, right click export as CSV and use that file to feed in to One-X Attendant

Did it work before?

If you try uploading a single entry, does that work? Maybe some station has a character in the name that is legal to CM but not to the app?
 
This is a customer and i had to do the phonebook the same way for it to work on the other one. I am waiting on them to get back to me and i will try that same thing again and hopefully that will work.
 
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