MBATech173
Technical User
Got an IP500V2 on 11.0.42 in Standard mode. Created a FDQN which points to the IP Office address. The IX Workplace connects but I cannot see the extension contacts and I don't have any Presence. Otherwise, I can make and receive calls just fine. If I use the software on the local network, it works fine with access to the extension directory and Presence status. What am I missing ? I'm entering the FQDN address for the Server Address and Domain under the software's Services>Phone Service. Am I supposed to enter something else in any of the other fields ? Please advise.
BTS Tech
BTS Tech