CatastropheJones
IS-IT--Management
We've recently upgraded most of the campus from Groupwise 6.5.6 to 7.0 (not using SP1 yet, that I know of) and we're getting a couple irritating issues.
One is a missing GWXL97.xla file, which doesn't seem to happen, or not happen, based on anything we do. I know how to fix it once it happens, but can anyone tell me WHY it happens? Something about GW and XL fighting over a toolbar, I know, but can you give me specifics or let me know what settings can be played with, Admin-wise, to stop it from happening?
Also, we're getting calls from people who are attempting to print multiple emails from the inbox, by Shift+click or Ctrl+click, then rightclick-->Print. Only one message is actually printed, and when you then try to deselect and/or go on about your business, GW freezes and shuts down. What gives?
One is a missing GWXL97.xla file, which doesn't seem to happen, or not happen, based on anything we do. I know how to fix it once it happens, but can anyone tell me WHY it happens? Something about GW and XL fighting over a toolbar, I know, but can you give me specifics or let me know what settings can be played with, Admin-wise, to stop it from happening?
Also, we're getting calls from people who are attempting to print multiple emails from the inbox, by Shift+click or Ctrl+click, then rightclick-->Print. Only one message is actually printed, and when you then try to deselect and/or go on about your business, GW freezes and shuts down. What gives?