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Issue with picking up second call

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aerosome

IS-IT--Management
Mar 21, 2008
241
US
Im having an issue with my phone being able to pick up a second line ringing in on my hunt group when im on a call.....anyone experience this>?

Its a 406 newest 4.14 software
 
Im just gonna tell them they can only have 1 call at once....I will just tell them that they cant do anything with this system, and to stop complaining.
 
Where are you and they located then?

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers
 
The really sick thing is that i cant replicate it, I can call in with my phone and get 5 or 6 lines lit up and she can answer them all, its just sometimes....im leaning towards a line issue, but who knows.
 
is it because queuing is on? I didnt think that mattered with collective call waiting?
 
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