Issue with picking up second call

[aerosome]

Im having an issue with my phone being able to pick up a second line ringing in on my hunt group when im on a call.....anyone experience this>?

Its a 406 newest 4.14 software

 

[aerosome]

Im just gonna tell them they can only have 1 call at once....I will just tell them that they cant do anything with this system, and to stop complaining.

 

[amriddle01]

Where are you and they located then?

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[aerosome]

im in oregon, they are in tennesee

 

[aerosome]

The really sick thing is that i cant replicate it, I can call in with my phone and get 5 or 6 lines lit up and she can answer them all, its just sometimes....im leaning towards a line issue, but who knows.

 

[aerosome]

is it because queuing is on? I didnt think that mattered with collective call waiting?