Issue dialling number from Ncos

[tomkuk]

Hi,

I have an issue where I cannot dial mobile/cell phone range of numbers 07595 xxxxxx on phones with NCOS 6. They work fine when dialling from a phone with NCOS 7. But I cannot see anything in NCOS 6 to block it? I have a hunch there is some other programming in the PBX I need to look at, BARS NARS etc?

CRNO 6
INIT ALOW
DENY 118111
118118
118119
118180
118190
118247
118449
118499
118404
118505
118500
118811
118866
118877
118888
118880
118899
118099
118000
141
1470
ALOW 1470007
DENY 155
100
02646
07744234234
07755500600
08715515757
091
ALOW 09122
DENY 090
ALOW 09010652000
09065596025
09069990000
DENY 001829
001876
001809
00221
ALOW 0022133849
DENY 00232
002332
00234
ALOW 002342660287
DENY 00239
00263
0053

 

[allenmac]

You will absolutely need to check your NARS/BARS.

You will need to determine why these digits require NCOS 7 as compared to NCOS 6.

The answer will likely be in LD 90, 86 or 87 (could also be a combination of these).

 

[tomkuk]

I have checked for any SPN and there is no SPN.
Any further advice on what to check would be greatly apprichated!

 

[allenmac]

Is there a shorter SPN that would match the leading digits of the number?

 

[tomkuk]

No there isnt.

SPN 06
FLEN 11
ITOH NO
CLTP NONE
RLI 30
SDRR NONE
ITEI NONE

SPN 077
FLEN 8
ITOH NO
CLTP NONE
RLI 30
SDRR NONE
ITEI NONE

SPN 078
FLEN 8
ITOH NO
CLTP NONE
RLI 30
SDRR NONE
ITEI NONE

SPN 079
FLEN 8
ITOH NO
CLTP NONE
RLI 30
SDRR NONE
ITEI NONE

SPN 08
FLEN 11
ITOH NO
CLTP NONE
RLI 30
ARRN 000289306
ARLI 124
SDRR ARRN CODES = 1
ITEI NONE

 

[allenmac]

Can you dial a number with those leading digits, and trace your phone to see what is going on?

 

[tomkuk]

OK it seems that there is a bit more to this. Now I have checked everything myself with the user it is just they cannot call forward their phone to the number. You can dial the number fine from the handset.
This is also the case when trying to to it on my phone wiht NCOS 7.

Here is a prt of th TN

REQ: prt
TYPE: tnb
TN 16 0 11 11
DATE
PAGE
DES

DES M2616
TN 016 0 11 11
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 7878
TGAR 2
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU 0010
LNRS 16
XLST 0
SCPW 1122
SFLT NO
CAC_MFC 0
CLS TLD FBA WTA LPR MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG2
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFA MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDA CDMA MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD FITA CLTD ASCD
ABDD DELD CFHA FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHA IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
FDSD NOVD CDMR
CPND_LANG ENG
RCO 0
EFD 7878
HUNT 7878
EHT 7878
LHK 0
PLEV 00
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR xxxx 0 MARP
CPND
CPND_LANG ROMAN
NAME
XPLN 24
DISPLAY_FMT FIRST,LAST
01
02 AO6
03 TRN
04 RNP
05 RGA
06 MWK 7878
07
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12 ADL 16
13 ADL 16
14 CFW 16
15
DATE 15 MAR 2012

 

[tomkuk]

Here is a trac of a phone successfully calling the number

.TRAC 0 7413

ACTIVE TN 016 0 11 11

ORIG TN 016 0 11 11 KEY 0 SCR MARP CUST 0 DN 7413 TYPE 3904
TERM TN 8 28 IDA RMBR 91 87 OUTGOING TRUNK CALL
DIAL DN 907595xxxxxx
MAIN_PM DIAL AUX_PM DPNSS_S_DIGS
TALKSLOT ORIG 10 TERM 10 JUNCTOR ORIG6 TERM7
EES_DATA:
NONE
QUEU NONE
CALL ID 0 4982


AUX NARS

 

[allenmac]

Call Forwarding is a separate can of worms.

Most likely, your incoming trunks do not have a high-enough level of access to allow an outbound call.

An easy way to confirm this is to look at your Options in LD 15 (printed in ld 21).

Here are my OPTions from one of my sites.

OPT AHD BIND BIXA BLA CFF CFRA 
    COX CPA CTD DBD DNX DSX 
    HTU HVD XBL IC1 IDP XLF 
    IHD XTG FKA LOD LRA MCI 
    MWUD PVCD REA RND 
    RTR RTD ROX SYD 
    TTAD VOBA CWRD HLPD HRLD 
    CXOD GPAD MKRA

Notice the CFF in the first line. This tells the system to use the restriction levels of the 'Forwarding' entity when determining access for Call Forward. If you see CFO, then the 'Originating' party restrictions - in this case the inbound trunk - are used.

Bottom line - if you see CFO, change it to CFF and see if it works.

 

[tomkuk]

Thanks, I do indeed have CFO. To change it I assume, ld 15
chg
rdr
opt cff

?

Thanks.
Tom.


REQ: prt
TYPE: rdr
TYPE RDR_DATA
CUST 0

TYPE RDR_DATA
CUST 00
OPT CFO CFRA DSTD PVCA CWRD MCI

 

[allenmac]

That should do it. Anyplace in LD 15 where you get the OPT prompt will allow you to change any valid option.

 

[tomkuk]

Hmmmm still no luck :-( Still just getting the NU tone when I try and set the forward to 07595 xxx xxx.

Any other ideas anyone? This is really beating me this one!


TYPE RDR_DATA
CUST 00
OPT CFF CFRA DSTD PVCA CWRD MCI

 

[SL1M1]

Check Inbound/Outbound Routes setting TRMB 'YES'
Call Forward Digit lengths
Remember to Prefix numbers with AC1/AC2 Code '9' in your case

Maybe a plug in required as that I see thats DPNSS to Mobile

Enable DPNSS Trace on DDSL

LD 75
.ENL MON X (DDSL Number)
.DIS MON X (Disable DDSL Number)

Cheers!!

 

[allenmac]

Is it possible that the TLD on the station class of service is blocking the call?

Here in the U.S. I would give the set CTD.

I am still curious as to how those outbound digits are processed by the system...