issue dialing external number beginning with 9

[belzs]

to get an outside line we dial "9" the the 7 digit number. We have recently had local 7 digit numbers beginning with "9" example 976-2376.

when dialing 9 976-2376 the pbx gives a fast busy signal after 9 97. how can we fix this?

 

[belzs]

our emergency number is 511

 

[Johnthephoneguy]

is 976 one of your NXX's?

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[pronei]

976 is programmed as SDDR Deny in the NPA records on a LOT of the switches I have seen before.

Anyway, to add it to your switch, just add to the NXX records in LD 90

 

[belzs]

how do i add/program that?

 

[pronei]

LD 90
net
ac1
nxx
then add your NXX and the RLI you want to use.

 

[belzs]

How do i figure out which RLI i would need to use

REQ prt
CUST 0
FEAT rlb
RLI

RLI 0
ENTR 0
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 0
OVLL 0

RLI 1
ENTR 0
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ENTR 1
LTER NO
ROUT 10
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ENTR 2
LTER NO
ROUT 1
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ENTR 3
LTER NO
ROUT 4
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 0
OVLL 0

RLI 10
ENTR 0
LTER NO
ROUT 10
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 0
FCI 0
FSNI 0
BNE NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ISET 0
NALT 5
MFRL 0
OVLL 0

 

[pronei]

use the same RLI as the other NXX's you have listed.

 

[belzs]

ok i am assuming that the RLI are 0, 1 and 10 and i am entering
REQ chg
CUST 0
FEAT net
TRAN ac1
TYPE nxx

NXX 976 ?

what do i do next.

I am not familiar with nortel administration

 

[Pir8Radio]

REQ new
CUST 0
FEAT net
TRAN ac1
TYPE nxx

NXX 976
RLI 10
SDRR
ITEI

 

[GHTROUT]

Here are some BARS resources:

http://www.ghtrout.com/bars/

GHTROUT.com | FAQs | Recent Replies

 

[belzs]

thanks Pir8Radio that worked i can dial the number. I am still getting a busytone after though. but the number is nto busy because if i call it from my cell i get connected.

 

[Pir8Radio]

fast busy or normal busy?

 

[belzs]

i am getting a fast busy

 

[grumpyone60]

I hope you are using 976 as an example only. 976 is a nxx pay for call service like the 900 area code is, that is why it is usually blocked from dialing out pbx's in a 7 digit dialing plan area......

 

[Pir8Radio]

Curious did you ever get charged an arm and a leg for those test calls?

If your getting a fast busy most likely your NPA has 976 restricted as well..


later.

 

[911guru]

Just curious, where are you that has 511 as the Emergency Number?

That is one I don't have on my list.

911Guru

http://pbx-e911.com

E911 FAQs are located at:

http://www.tek-tips.com/faq.cfm?pid=798&handle=911guru