Is this the correct processor/mobo combination 1

[goombawaho]

I want to double check before I order this and my brain is fried for the day, so help me out here. Does this processor go with this mobo. They both say "socket 939", so I'm thinking that it's correct.

http://www.newegg.com/Product/Product.aspx?Item=N82E16819103222

http://h10025.www1.hp.com/ewfrf/wc/...21&lc=en&cc=us&dlc=en&product=1843642&lang=en

Thanks very much. As I said, I can't think any more today, so I'm opting out for now.

 

[dseaver]

I would go with your assumption of yes, but let someone else answer so I don't get the blame when you order it and its not the right one

 

[cjelec]

I'm more of an Intel guy. But from what I could find, I would say that they should work together.

The CPU is an "X2" (Dual core?) and the mobo shows in the spec that it supports this.

The mobo specs says that it supports 2000MT/s or 1600MT/s, and sites I found suggests that the CPU is 1000MHz. Wiki's page clarifies that these are the same values (1MHz = 2MT/s):

http://en.wikipedia.org/wiki/Athlon

Hope this helps

 

[paparazi]

It's a yes from me but with a word of caution; you might need to flash the motherboards bios in order for it to recognise this relatively new adition to the X2 line up.
It should work but might not read the CPU correctly (the X2 3600 was introduced well after the original and faster versions like the X2 3800/4200/4400/4600/4800)
Martin

On wings like angels whispers sweet
my heart it feels a broken beat
Touched soul and hurt lay wounded deep
Brown eyes are lost afar and sleep

 

[goombawaho]

What are you saying paparazi - that a 3600 (slower) CPU was introduced after the 3800 (faster) cpu that was shipped with this mobo??

I'm trying to fix a problem where HP can't tell me whether it's CPU or mobo and the original PC shipped with a 3800+

 

[paparazi]

Yes! The X2 3600 was likely introduced after your HP system was shipped so the motherboard 'may' have a problem reading it's correct identification.
That really doesn't matter as long as the correct ghz speed is detected (2.00ghz 2X 256 cache)

What problem are you trying to fix?

Both the 3600 and 3800 run at 2ghz, the 3800 just has more cache (2X 512 instead of 2X 256)
Martin

On wings like angels whispers sweet
my heart it feels a broken beat
Touched soul and hurt lay wounded deep
Brown eyes are lost afar and sleep

 

[PRPhx]

Martin,
That's not entirely correct. Both the 3600+ and 3800+ chips have 512 X 2 L2 cache. The 3800+ runs at a freq of 2000 MHZ, while the 3600+ runs at 1900+ (according to amd's web site).

 

[kmcferrin]

What are you saying paparazi - that a 3600 (slower) CPU was introduced after the 3800 (faster) cpu that was shipped with this mobo??

That's correct, the 3600+ was released as a low-power low-cost dual core CPU. I believe that they were trying to market it as a replacement for the now-defunct Sempron line.

 

[goombawaho]

I've got a really weird situation. Client said "keyboard doesn't work". But they and I tried multiple keyboards - both USB and PS2. Nothing works.

From my testing - the keyboard doesn't work in BIOS (or the last time Windows would boot), but it works with the Ultimate Boot CD and in PC Doctor diagnostics - no problems.

I was looking inside the client's PC and I noticed that the heat sink was loose from the processor. So it may have overheated. I put it back and got it secured.

So, I ran (as instructed by HP)diagnostics that they gave me but they said it was inconclusive as to whether it was the processor or motherboard. It locked up every time at the following screen - see picture here.

http://home.comcast.net/~deadmilkmen/diag.jpg

So, now I have to help the client decide to buy the processor first and try that or buy the motherboard first - because either of them might me the problem.

 

[PRPhx]

goombawaho,
You could go to

http://www.newegg.com

and check out their motherboard/cpu combo's. Might save you a little bit of money and you would have a matching mb/cpu. Just a thought.

 

[goombawaho]

If I buy this client another motherboard, I'll have to reload windows, thus costing them MORE money. See what I mean?

 

[wahnula]

Buy the CPU...it's a cheap alternative to beating your head against the wall! It's about what my outside tech charges for 1/2 hour of service call!!!

But, (and theres always a but...) cooking that CPU (which I believe from afar is a correct diagnosis) could have taken out other components on the M/B. I would start with the cheapest part, which in this case is the CPU. And maybe a little prayer...

Tony

"...an eye for an eye leaves everybody blind" - M.L. King

 

[goombawaho]

Already ordered the CPU - on its way. All other mobo tests pass that don't involve the CPU, but you could still be right about frying other components.

I'll post results when I plop the new CPU in place. Thanks for the advice, but I went with my gut AND it was the cheaper part anyway, so it's what you have to replace first - unless you're made of money and my client is NOT.

 

[paparazi]

PRPhx isn't your info based on socket AM2? goombawaho was enquiring about the older DDR1 supported socket 939.

http://www.newegg.com/Product/Product.aspx?Item=N82E16819103222

I can't find any specific info on a 1.9ghz X2 3600 socket 939 only the newer AM2 but who knows, they often make the same CPU and change specs with the introduction of different core processors.
Martin



On wings like angels whispers sweet
my heart it feels a broken beat
Touched soul and hurt lay wounded deep
Brown eyes are lost afar and sleep

 

[PRPhx]

paparazi,
No, actually my info comes from

http://www.amd.com.

In the socket 939, the 3600+ isn't even listed.

I wonder if this AMD Athlon 64 X2 3600+ socket 939 is an older chip, maybe out of production? AMD's website only lists it as an AM2 chip.

 

[goombawaho]

Boys, boys - the point is moot. I ordered a 3800+ (not a 3600+) just to be sure that it would be an exact match for the old "dead" processor and work in the motherboard.

If you want to keep discussing for academic purposes, go for it, but I no longer plan on trying to use the 3600+.

 

[paparazi]

Of course, point taken.
Although the loose heatsink would point towards an overheated CPU, on a percentage guess I would say the motherboard is the more likely.
Fingers crossed that it turns out the CPU.
Otherwise look for a similar chipset equipt motherboard replacement where you might get away without a re-install.
Martin

On wings like angels whispers sweet
my heart it feels a broken beat
Touched soul and hurt lay wounded deep
Brown eyes are lost afar and sleep

 

[goombawaho]

Well...... It was NOT the processor. It came last night, but no change in the behavior. Off to order the motherboard now. If that doesn't fix it, the client is going to shoot me. I guess it would have to fix it - there's nothing left except memory that wouldn't have been swapped out as the video is on-board.

So - credit to those that suggested it was NOT the processor.

 

[goombawaho]

Ok - got the new motherboard and..... it didn't fix the problem. Sooooooooooooooooo, I pulled the motherboard out of the case, put it on the floor and plugged it into only the power supply and keyboard. WORKS NO PROBLEM.

Tried putting it back in the case and plugging different connections back into the motherboard (CD drive, front usb, front fire wire, front audio, etc.) and boom - as soon as I tried to boot with one of the front usb connectors attached, the problem was re-created.

So, the whole time the problem was with a fried front USB jack. I should have done the "unplug everything non-essential" troubleshooting step prior to ordering ANYTHING. Lesson learned.

Anybody want to buy a very slightly used mobo/processor. Ha ha, Ebay here it comes.

 

[wahnula]

So, the whole time the problem was with a fried front USB jack

goombawaho

Thanks for updating your post. Now we have learned of a new scenario involving USB ports. Lots of people would have kept quiet, a star to you for your persistence and updates.

Now, how you charge for this service is up to you. Since I do not do this professionally, I'd probably just eat my mistakes. But, if you are a professional, and HP support said "MB or CPU", you should tell your customers they just bought a new MB/CPU, and maybe reduce your fees slightly. Of course, they get the new build.

Tony

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