I am wondering if there is a report, or some way, to find agents that are programmed within Contact Center 6.0 that have not logged in, lets say, within the past year.
Agent licenses for Contact Center 6.0 are no longer available. I'm pretty sure this customer has plenty agent ID's that have not been used (logged in)for a year or more.
Agent licenses for Contact Center 6.0 are no longer available. I'm pretty sure this customer has plenty agent ID's that have not been used (logged in)for a year or more.