Hi,
Running into an issue with a client in Order Entry in Sage 300 version 2023. The create OE order, sometimes they can't ship the order line completely and leave the order line with qty backordered. They then create the invoice and push to AR from Day End. Now the order has the incomplete line. Is there a good way to fix the order line so it aligns with the shipment and invoice? Sometimes there can be 2 or 3 shipments and invoices from the order, which makes things worse.
Thanks in advance.
Running into an issue with a client in Order Entry in Sage 300 version 2023. The create OE order, sometimes they can't ship the order line completely and leave the order line with qty backordered. They then create the invoice and push to AR from Day End. Now the order has the incomplete line. Is there a good way to fix the order line so it aligns with the shipment and invoice? Sometimes there can be 2 or 3 shipments and invoices from the order, which makes things worse.
Thanks in advance.