hostedtelephone
Programmer
we have just put our 5000 user on our hosted system and we are seing sales of pabx drop like a stone. do you think the days of a piece of tin numberd when its so easy to install and maintain on hosted???
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
is the pabx dead 21
- Thread starter hostedtelephone
- Start date
- Status
GordonKapesMZ4
Programmer
I don't know what to think anymore.
Most corporate offices I speak with prefer to have a desk phone for safety, great voice quality, extended features and some even for the nice look of the phones on the desks.
On the other hand, most young companies think Iphones are a perfect replacemnt for a PBX in their office. I brought an Avaya 1165E phone into a young client and they told me that the phone looked like it was from the early 1970s. This 25 year old girl told me "yuck, get that dinosaur out of here" Steelcase no longer installs desk phones in their corporate office. They use their cell phones tied into Verizon or ATT.
Problems with using Iphones as your sole office system, include no access to features such as paging, park, transfer, etc. You are also dependant on the cell phone provider and 100% signal coverage isn't always guaranteed. Another issue is codec voice qulaity is so highly compressed on a cell phone due to limiations put in place by cell phone providers. I've tapped into our paging system with both a cell phone and a desk phone and there is no comparison between the clarity coming out from the desk phone versus the cell phone.
So I guess as long as baby boomers and gen-xers are around, desk phones will be. After that, I assume they will be dinosaurs.
Joe
****New Forum - E-Metrotel UCx****
Joseph Sus-Nortel Installer/Programmer-"JoetheUCxguy" on Youtube
Most corporate offices I speak with prefer to have a desk phone for safety, great voice quality, extended features and some even for the nice look of the phones on the desks.
On the other hand, most young companies think Iphones are a perfect replacemnt for a PBX in their office. I brought an Avaya 1165E phone into a young client and they told me that the phone looked like it was from the early 1970s. This 25 year old girl told me "yuck, get that dinosaur out of here" Steelcase no longer installs desk phones in their corporate office. They use their cell phones tied into Verizon or ATT.
Problems with using Iphones as your sole office system, include no access to features such as paging, park, transfer, etc. You are also dependant on the cell phone provider and 100% signal coverage isn't always guaranteed. Another issue is codec voice qulaity is so highly compressed on a cell phone due to limiations put in place by cell phone providers. I've tapped into our paging system with both a cell phone and a desk phone and there is no comparison between the clarity coming out from the desk phone versus the cell phone.
So I guess as long as baby boomers and gen-xers are around, desk phones will be. After that, I assume they will be dinosaurs.
Joe
****New Forum - E-Metrotel UCx****
Joseph Sus-Nortel Installer/Programmer-"JoetheUCxguy" on Youtube
I was at a Seminar the other day, with the big names and you know what, they say the PBX is pretty much dead, but only in the traditional sense of a black box, only doing voice.
The industry trend is now to provide a full UC platform running on a generic x64 bit of tin, when you see it working, it makes sense.
You plug a bluetooth headset into your smart phone, it changes your status to "ring my mobile (if you set that profile), no more pratting around with forwards. You calendar has you in a meeting, you're calls can get routed to VM. You are in a 3 ways call, but you need to share a document, you drag and drop and a IM / whiteboard session opens, maybe chnage to a video call if needed, no readialling, no dropped session.
For me, I just need a phone and a laptop, but if I'm working from home, I don't want mess around setting up VPN's and forwards, just get the bloody call to me.
However, these can be done on premise or in the cloud.
They will still do a black box solution, but it's a shrinking market.
So is the PBX dead, no not yet, but it's moving on.
Robert Wilensky:
We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true.
The industry trend is now to provide a full UC platform running on a generic x64 bit of tin, when you see it working, it makes sense.
You plug a bluetooth headset into your smart phone, it changes your status to "ring my mobile (if you set that profile), no more pratting around with forwards. You calendar has you in a meeting, you're calls can get routed to VM. You are in a 3 ways call, but you need to share a document, you drag and drop and a IM / whiteboard session opens, maybe chnage to a video call if needed, no readialling, no dropped session.
For me, I just need a phone and a laptop, but if I'm working from home, I don't want mess around setting up VPN's and forwards, just get the bloody call to me.
However, these can be done on premise or in the cloud.
They will still do a black box solution, but it's a shrinking market.
So is the PBX dead, no not yet, but it's moving on.
Not sure if being sarcastic, but if getting "static" on a digital line, you have some SERIOUS issues, especially if it's fibre!
Robert Wilensky:
We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true.
GordonKapesMZ4
Programmer
I am still annoyed by the 25 year old twit calling an 1165E IP set dated.....it's the best dam looking color IP phone on the market.... 
****New Forum - E-Metrotel UCx****
Joseph Sus-Nortel Installer/Programmer-"JoetheUCxguy" on Youtube
****New Forum - E-Metrotel UCx****
Joseph Sus-Nortel Installer/Programmer-"JoetheUCxguy" on Youtube
Not sure if being sarcastic, but if getting "static" on a digital line, you have some SERIOUS issues, especially if it's fibre!
Sarcastic? Me? No, it wasn't on "fibre" it was a SIP trunk on ethernet. The local copper trunk was fine. The intercom calls from the DECT phone to IP phones were clear.
LkEErie
Sarcastic? Me? No, it wasn't on "fibre" it was a SIP trunk on ethernet. The local copper trunk was fine. The intercom calls from the DECT phone to IP phones were clear.
LkEErie
That's nothing to do with it being a SIP trunk, it's lousy bit of copper.
It's also why we insist on fibre on anything over a 2mb circuit.
Robert Wilensky:
We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true.
It's also why we insist on fibre on anything over a 2mb circuit.
Robert Wilensky:
We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true.
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question