I seem to have a problem in running some of my reports in Callpilot Reporter. Sometimes the Callpilot reporter icon will respond with a message stating " Server not found" , when this happens I have to restart IIS and or reboot the entire Callpilot Reporter server
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Is anyone using Callpilot Reporter??
- Thread starter TelTech11
- Start date
FonePhreak
Technical User
We are running CallPilot Reporter ver 2.02.
We get a similar error. We have been getting it for about a year now. You can be in Reporter generating reports and then all of a sudden you get Error code -2146827826. "The remote server machine does not exist or is unavailable.” We do the same thing as you (either reboot the Reporter server or stop-restart IIS services). We applied the patches available at the time that was suppose to correct the problem but surprise, it did not fix the problem. Since it is intermittent and since we only run reports once a month, we just typically stop/start IIS services when it happens.
We get a similar error. We have been getting it for about a year now. You can be in Reporter generating reports and then all of a sudden you get Error code -2146827826. "The remote server machine does not exist or is unavailable.” We do the same thing as you (either reboot the Reporter server or stop-restart IIS services). We applied the patches available at the time that was suppose to correct the problem but surprise, it did not fix the problem. Since it is intermittent and since we only run reports once a month, we just typically stop/start IIS services when it happens.
- Thread starter
- #4
We are running Callpilot Reporter 4.04.04.17 on WINDOWS 2000 OS. So I believe we are right up there with the latest version and were still having the same issues with having to restart services on the Server. I am curiuos though what OS are you running on your Callpilot Reporter server ?
Also are you using Callpilot Desk top Messaging? if so do you have it open while trying to look at reports?
Also are you using Callpilot Desk top Messaging? if so do you have it open while trying to look at reports?
- Thread starter
- #6
strmwalker
Technical User
TelTech11..you guys might want to try this windows hotfixes
CPSECPEP006s.msi it has 68 hotfixes it takes about 1 hour
to run and fixes alot of weird problems,with reporter,desktop messaging and callpilot manager.load it on your callpilot server.
no problems only solutions
strmwalker
CPSECPEP006s.msi it has 68 hotfixes it takes about 1 hour
to run and fixes alot of weird problems,with reporter,desktop messaging and callpilot manager.load it on your callpilot server.
no problems only solutions
strmwalker
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