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IPOffice 5.0.18 w/ IPO 400 DS 16 Module 3

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pronei

pronei

Vendor
Mar 11, 2008
1,010
US
Using:
R6 Manager
IP 500 Control Unit 5.0.18
IP 400 DS Expansion 5.2.53
5410 & 5420 Phones

Problem: Phones will not work on Expansion Module, stuck on Please Wait.

I've not tried this exact config before, although all the docs say it should work. What am I missing?



 
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Yes, upgrade all to the same version....in your case your 400 DS 5.2.53 translates to 3.2.53, upgrade w/ 5.0.18 Mngr will then show 7.0.18

MW2 needs new Maps....ASAP
 
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Do not forget to use the 3.2.999 first before going to 5.0.18 !!!


ACS IP Office or is it ACSS :)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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And as you go past 3.2.55, the DS phone firmware needs to upgrade too

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
 
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Should'nt need to point at 3.2.999 for just a module at 3.2.53.... BD diff. story....needs to realocate memory on proc.

MW2 needs new Maps....ASAP
 
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I just benched an older 3.2 mod and pointed the dir to 3.2.999... went to upgrade and does'nt even give a tick box to upgrade to 3.2.999....just upgraded right to 4.2 or 6.2 I should say....

MW2 needs new Maps....ASAP
 
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When I switched to the 3.2(999) dir and tried to run upgrade again, my modules are grey'd out, it won't let me check the box.

Do I need something else other than nadcpv2.bin in the 3.2(999) directory?
 
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IP 400 DS Expansion 5.2.53

Guy come on!!!

I asumed it is a DS16V2 but if it is a V1 then you do not need to do it but if it is then you will have problems with your DS phones!!!!


ACS IP Office or is it ACSS :)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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upgrading the Ds16 to 3.2.999 is essential if you do not want to have reliability issues

there is a bit of a hickup in the manager app & to get this to work when connected to a 406V2 you need to copy the ip406u.bin file into the bin directory for it to be recognised.
this is documented in one of the release notes but easily missed.
 
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It was certainly the situation with V4.0 & only affected expansion units connected to ip406v2 control units.

no problem when connected to ip500 or IP416 control units
 
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I can imaging that it does not work on an IP416 :p


ACS IP Office or is it ACSS :)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Upvote 0 Downvote
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