telecomtekperson
Vendor
500v2 on 7.0.5
Using SIP trunks, but heard this is happening on PRI as well.
ICLID comes in fine on Avaya sets, shows number while ringing. While ringing, the Nortel sets (T7416E and T7406E) show "External".
If the Nortel sets answer it, they see the CID after going offhook...not while ringing.
Anyone have this? Know a fix?
Using SIP trunks, but heard this is happening on PRI as well.
ICLID comes in fine on Avaya sets, shows number while ringing. While ringing, the Nortel sets (T7416E and T7406E) show "External".
If the Nortel sets answer it, they see the CID after going offhook...not while ringing.
Anyone have this? Know a fix?