IPO 6.0.14 bug open

[littlelily]

Avaya IPO with 6.0.14 fails if in incoming call route, destination is Automated Attendant and fallback destination.
Each time fallback is active, calling party hears a strange crack noise and ringing group or phone doesn't ring at all.
With 6.0.8 release this issue is not present.

 

[hairlessupportmonkey]

have you tried

1) reseating the card.
2) Re-formatting and re-creating the card with the new manager?

 

[littlelily]

yep, hairlesssupport, already tried.
Dealer confirmed me bug open to Avaya.

 

[hairlessupportmonkey]

fair enuff
gotta ask the silly questions!

 

[littlelily]

This problem occurs with Voicemail embedded. I don't know in other cases

 

[hibroth]

I've got the same issue, doesn' t matter if you re-format the SD.
Just escalated to the Avaya Tier III, waiting replies...