IPO 500v2 R8(44) user can not make outbound call?

[onison13]

So I was wondering if anyone has ever ran into an issue with outbound calling causing a 5610 to reboot 10 seconds into the call, but if he receives a call he can chat to his hearts consent. He can call interal extensions but anytime he calls external numbers, his phone reboots. I know its not the switch, other users would be experiencing this issue if that was the case. He is a trace of a call

9/5/12 11:00:36 AM-215ms Extension = 7585, Switchhook, Status = Off
9/5/12 11:00:36 AM-231ms Call Ref = 8637, Originator State = Seized, Type = User, Destination Type = none
9/5/12 11:00:38 AM-035ms Extension = 7585, Digit dialed, Digit = 9
9/5/12 11:00:38 AM-037ms My buttons = 1, Call Ref = 8637, Originator State = Dialling, Type = User, Destination Type = none
9/5/12 11:00:38 AM-501ms Extension = 7585, Digit dialed, Digit = 1
9/5/12 11:00:38 AM-764ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:39 AM-051ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:39 AM-317ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:39 AM-586ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:39 AM-873ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:40 AM-097ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:40 AM-544ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:40 AM-756ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:40 AM-985ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:41 AM-250ms Extension = 7585, Digit dialed, Digit = 0
9/5/12 11:00:41 AM-251ms Call Ref = 8637, Short Code Matched = User, 91xxxxxxxxxx
9/5/12 11:00:41 AM-252ms My buttons = 1, Call Ref = 8637, Originator State = Dialling, Type = User, Destination State = Seized, Type = Target List
9/5/12 11:00:41 AM-255ms Line = 13, Seized, Channel ID = 22, Call Ref = 8637
9/5/12 11:00:41 AM-258ms Line = 13, Channel = 22, Q.931 Message = Setup, Call Ref = 8637, Direction = From Switch, Calling Party Number = 7323774119, Called Party Number = 17328228681
9/5/12 11:00:41 AM-416ms Line = 13, Channel = 22, Q.931 Message = CallProceeding, Call Ref = 8637, Direction = To Switch
9/5/12 11:00:41 AM-418ms My buttons = 1, Call Ref = 8637, Originator State = Dialling, Type = User, Destination State = Dialling, Type = Trunk
9/5/12 11:00:45 AM-062ms Line = 13, Channel = 22, Q.931 Message = Progress, Call Ref = 8637, Direction = To Switch
9/5/12 11:00:45 AM-063ms Call Ref = 8637, Alerting, Line = 13, Channel = 22
9/5/12 11:00:45 AM-064ms My buttons = 1, Call Ref = 8637, Originator State = Ringback, Type = User, Destination State = Outgoing Alerting, Type = Trunk
9/5/12 11:00:53 AM-011ms Line = 13, Channel = 22, Q.931 Message = Connect, Call Ref = 8637, Direction = To Switch
9/5/12 11:00:53 AM-016ms My buttons = 1, Call Ref = 8637, Originator State = Connected, Type = User, Destination State = Connected, Type = Trunk
9/5/12 11:00:53 AM-016ms Call Ref = 8637, Answered, Line = 13, Channel = 22
9/5/12 11:01:11 AM-425ms My buttons = 1, Call Ref = 8637, Originator State = Clearing, Type = User, Destination State = Connected, Type = Trunk
9/5/12 11:01:11 AM-425ms Call Ref = 8637, Disconnect from Originator End

I have replaced the numbers he dialed with 0s. I have been looking into this issue for the past 2 days and have yet to find out why it is doing this. Any thoughts?

 

[onison13]

I just realized i forgot to filter the numbers on

9/5/12 11:00:41 AM-258ms Line = 13, Channel = 22, Q.931 Message = Setup, Call Ref = 8637, Direction = From Switch, Calling Party Number = 7323774119, Called Party Number = 17328228681

 

[tlpeter]

Please make monitor trace.
This makes no sense at all.

BAZINGA!

I'm not insane, my mother had me tested!

 

[onison13]

996964582mS CD: CALL: 275.45171.0 BState=Connected Cut=3 Music=0.0 Aend="John Doe(7585)" (0.0) Bend="Line 13" [Line 13] (7.22) CalledNum=xxxxxxxxxx () CallingNum=7585 (John Doe) Internal=0 Time=13704 AState=Connected
996964586mS CMMap: a=7.22 b=0.0 PCGS CPReserveCodec (pcp[840]b0r1) true
996964586mS CMMap: a=7.22 b=0.0 PCGS CPReserveCodec (pcp[840]b0r1) true
996964586mS CMMap: PCG::MapBChan pcp[840]b0r1 cp_b f5865124 other_cp_b f5821000 type CGTypeSimple
996964587mS CMMap: a=7.22 b=6.18 M1
996967548mS H323Evt: Recv: RegistrationRequest 10.x.x.x; Endpoints registered: 14; Endpoints in registration: 0
996969004mS SIP Rx: UDP 10.x.x.x:7274 -> 10.x.x.x:5060


996969744mS H323Evt: Recv: RegistrationRequest 10.x.x.x; Endpoints registered: 14; Endpoints in registration: 0
996970188mS H323Evt: Recv: RegistrationRequest 10.x.x.x; Endpoints registered: 14; Endpoints in registration: 0
996971979mS H323Evt: Recv: RegistrationRequest 172.x.x.x; Endpoints registered: 14; Endpoints in registration: 0
996973547mS H323Evt: v=0 stacknum=250 State, new=NullState, old=Active id=222
996973548mS H323Evt: GK: Unregister endpoint WAVEHOUPH_5047376805743c12 for extension 7585
996973548mS CMCallEvt: 275.45171.0 8746 John Doe.0: StateChange: END=A CMCSConnected->CMCSCompleted
996973549mS CMExtnEvt: v=222 State, new=PortRecoverDelay old=Connected,0,0,John Doe
996973551mS CMExtnTx: v=7585, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=275 id=45171 in=0
IE CMIEFastStartInfoData (6)
Timed: 05/09/12 11:55
996973551mS CMExtnTx: v=7585, p1=8024
CMFacility
Line: type=IPLine 250 Call: lid=275 id=222 in=1
IE CMIEFastStartInfoData (6)
996973553mS CMLOGGING: CALL:2012/09/0511:55,00:00:08,000,7585,O,xxxxxxxxxx,xxxxxxxxxx,JohnDoe,,,0,,""n/a,0
996973553mS CD: CALL: 275.45171.0 BState=Connected Cut=2 Music=0.0 Aend="John Doe(7585)" (0.0) Bend="Line 13" [Line 13] (7.22) CalledNum=xxxxxxxxxx () CallingNum=7585 (John Doe) Internal=0 Time=22675 AState=Idle
996973553mS CD: CALL: 275.45171.0 Deleted
996973554mS CMExtnEvt: John Doe: CALL LOST (CMCauseForceClear)
996973554mS CMExtnEvt: John Doe: Extn(7585) Calling Party Number(7585) Type(CMNTypeInternal)
996973554mS CMExtnEvt: John Doe: CMExtnHandler::SetCurrent( id: 45171->0 )
996973555mS CMCallEvt: 275.45171.0 -1 John Doe.-1: StateChange: END=X CMCSCompleted->CMCSDelete
996973557mS CMLineTx: v=13
CMDisconnect
Line: type=Q931Line 13 Call: lid=0 id=45173 in=0
Cause=130, Force Clear(IPO)
996973557mS CMCallEvt: 0.45173.0 -1 Q931 Trunk:13 CHAN=21: StateChange: END=X CMCSConnected->CMCSCompleted
996973557mS CMCallEvt: END CALL:8746 (f4e91f88)
996973558mS CMCallEvt: 275.45171.0 -1 BaseEP: DELETE CMEndpoint f4d9cb34 TOTAL NOW=9 CALL_LIST=4
996973559mS CMExtnEvt: John Doe: ExtnFault now 1
996973560mS CMExtnTx: v=7585, p1=8024
CMReleaseComp
Line: type=IPLine 250 Call: lid=275 id=222 in=1
Cause=16, Normal call clearing
996973562mS H323Evt: GK: Send URQ
996973564mS CMMap: PCG::UnmapBChan pcp[109]b1r0 cp_b f5821000 other_cp_b f5865124
996973564mS CMMap: a=6.18 b=7.22 M0
996973564mS CMMap: PCG::UnmapBChan pcp[840]b0r1 cp_b 0 other_cp_b 0
996973565mS H323Evt: RTP(END): 10.x.x.x/49158 172.x.x.x/52056 CODEC=G729A8K(6) PKTSZ=20 RFC2833=off AGE=22676 SENT=407 RECV=891 RTdelay=0 jitter=0 loss=0 remotejitter=0 remoteloss=0
996973565mS CMMap: a=6.18 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 4, total 32
996973566mS ISDNL3Evt: v=13 stacknum=13 State, new=DiscReq, old=Active id=45173
996973868mS ISDNL3Evt: v=13 stacknum=13 State, new=NullState, old=DiscReq id=45173
996973868mS CMLineRx: v=13
CMReleaseComp
Line: type=Q931Line 13 Call: lid=0 id=45173 in=0
BChan: slot=0 chan=21
996973869mS CMCallEvt: 0.45173.0 -1 Q931 Trunk:13 CHAN=21: StateChange: END=X CMCSCompleted->CMCSDelete
996973869mS CMTARGET: ISDN BChannel 21: in-service check = 1
996973869mS CMTARGET: ISDN BChannel 21: in-service check = 1
996973870mS CMCallEvt: 0.45173.0 -1 BaseEP: DELETE CMEndpoint f4e6e29c TOTAL NOW=8 CALL_LIST=4
996974034mS RES: Wed 5/9/2012 11:55:42 FreeMem=57956860(1) CMMsg=9 (9) Buff=5200 935 999 7430 5 Links=20867
996974034mS RES2: IP 500 8.0(44) Tasks=45 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=89 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=58 TAPI=1 CF=UMNT
996975555mS CMExtnEvt: John Doe: Recover Timer reason=CMTRWrapUp
996975555mS CMExtnEvt: v=222 State, new=Idle old=PortRecoverDelay,0,0,John Doe
996976198mS SIP Rx: UDP 10.x.x.x:7277 -> 10.x.x.x:5060

names and IPs have been filtered out but none the less hope this helps