IPO 412 3.2(59) Spontaneously Rebooting

[onsetcomp]

We've been running 3.2(59)for two months and now the phone system is rebooting in the middle of the day at random times.

What should I be looking at to resolve this? Are there bugs in vm or phone manager that users might be triggering a reboot?

-Help

 

[DDTECK]

I encountered the same problem. Tier 3 built a private reboot patch. I also saw it on 4.0.7

 

[ipofficeman]

Systems specs please

 

[onsetcomp]

IPO 412

Firmware 3.2(59)

Whatever the latest version of VM is for 3.2

Almost all 4406D phones

No IP phones

What other specs would be helpful?

-E

 

[puregold]

a trace

ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor

 

[KaztarT]

This is a general bug for 3.2.59 and 4.0.7.New version will clear it.So you will have to wait.

 

[intrigrant]

There can be a million reasons for a reboot to happen.
It is not obvious that your system has one of the fixed issues, so upgrading may help but there is no guarantee for it.

Make a trace which logs the reboot and send it to Avaya for investigation, they can confirm wheter the new release will solve your problem.

NIHIL NOVI SUB SOLE