IPO 12.0 Server Edition - Physical Server - Dell R240 - ETH1/LAN2 Not Working

[finest]

Our system recently had a cold boot/power failure and shortly thereafter (but not immediately) our on-site J189 phones no longer register. They are programmed/configured to register to LAN2. We also noticed that the correct IP ROUTES of 0.0.0.0 / 0.0.0.0 / 192.168.10.15 (LAN1) and 10.0.1.0 / 255.255.255.0 / 10.0.1.1 (LAN2) got replaced without our intervention with LAN2 also showing 0.0.0.0 / 0.0.0.0 / 10.0.1.0 - we have corrected this however the system is still not allowing the J189 to register. We do not see registration attempts in Monitor. I recall reading that there was an issue that ETH1 (AKA LAN2) would sometimes stop working after reboot. I can't recall what version. If anyone has any ideas or recalls that or a similar issue, please send the reference posts or further info. Thank you. Here is output from the CLI as root of the IPO. Something does not look right here....

[root@cs1 ~]#
[root@cs1 ~]#
[root@cs1 ~]# ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
link/ether 6c:3c:8c:62:be:56 brd ff:ff:ff:ff:ff:ff
altname eno1
altname enp4s0f0
inet 192.168.10.15/24 brd 192.168.10.255 scope global noprefixroute eth0
valid_lft forever preferred_lft forever
3: eth1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
link/ether 6c:3c:8c:62:be:57 brd ff:ff:ff:ff:ff:ff
altname eno2
altname enp4s0f1
inet 10.0.1.15/24 brd 10.0.1.255 scope global noprefixroute eth1
valid_lft forever preferred_lft forever
[root@cs1 ~]#
[root@cs1 ~]#
[root@cs1 ~]# route
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
default _gateway 0.0.0.0 UG 0 0 0 eth0
192.168.10.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0
[root@cs1 ~]#
[root@cs1 ~]#
[root@cs1 ~]#
[root@cs1 ~]# ping -I eth1 10.0.1.111
PING 10.0.1.111 (10.0.1.111) from 10.0.1.15 eth1: 56(84) bytes of data.
^C
--- 10.0.1.111 ping statistics ---
34 packets transmitted, 0 received, 100% packet loss, time 33824ms

[root@cs1 ~]# ping -I 10.0.1.15 10.0.1.111
PING 10.0.1.111 (10.0.1.111) from 10.0.1.15 : 56(84) bytes of data.
^C
--- 10.0.1.111 ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4124ms

[root@cs1 ~]# ping -I eth0 10.0.1.111
PING 10.0.1.111 (10.0.1.111) from 192.168.10.15 eth0: 56(84) bytes of data.
64 bytes from 10.0.1.111: icmp_seq=1 ttl=63 time=0.994 ms
64 bytes from 10.0.1.111: icmp_seq=2 ttl=63 time=0.926 ms
64 bytes from 10.0.1.111: icmp_seq=3 ttl=63 time=0.998 ms
^C
--- 10.0.1.111 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2006ms
rtt min/avg/max/mdev = 0.926/0.972/0.998/0.033 ms
[root@cs1 ~]# ping -I 192.168.10.15 10.0.1.111
PING 10.0.1.111 (10.0.1.111) from 192.168.10.15 : 56(84) bytes of data.
64 bytes from 10.0.1.111: icmp_seq=1 ttl=63 time=1.04 ms
64 bytes from 10.0.1.111: icmp_seq=2 ttl=63 time=1.00 ms
64 bytes from 10.0.1.111: icmp_seq=3 ttl=63 time=1.05 ms
64 bytes from 10.0.1.111: icmp_seq=4 ttl=63 time=0.917 ms
^C
--- 10.0.1.111 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3003ms
rtt min/avg/max/mdev = 0.917/1.002/1.051/0.052 ms
[root@cs1 ~]#

 

[nnaarrnn]

Where do your phones get their addressing from? The IPO, or an external DHCP server?

 

[finest]

The IPO

 

[Mo. Abdullah]

try to delete the default IP route record 0.0.0.0 and create each subnet for its' assigned interface. then safely shut down or reboot the server.
restart the unregistered phones after the server is up and all services are running and operational.