IP500V2 Replacement 1

[Peterbob9]

We have an Avaya IP500V2 completely dead with no light.

If we replace the IP500V2 controller, insert our original module, SD-Card from the old system and import our latest Config,

Is this should work...?

Thanks..

 

[budbyrd]

That will work. You may consider upgrading the SD card as the new chassis won't be locked at what ever version the old one was, it will be licensed as 11.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[Peterbob9]

But we have some licences, is these licences will still work after an upgrade..?

 

[dsm600rr]

Chances are its the power supply:

https://www.metrolinedirect.com/avaya-ip500-v1-v2-control-unit-internal-power-supply.html

ACSS

 

[budbyrd]

The licenses are tied to the SD card not the chassis.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[Peterbob9]

thanks.

 

[ipohead]

Not had to do this myself but interested to here how it works.

If the new chassis is R11 Basic by default and the old one and card was say R8.1, it is necessary to downgrade using Manager for R8.1?

 

[Peterbob9]

i had the same question of IpoHead and i will add this :

Is the new controler with R11 will auto downgrade to 8.1, while the sd-card is inserted or we have to do it with manually with Manager R8.1.

If need to be done manually, can we do it by LAN like we do with Upgrade, or we need to do it by Serial..?


Thanks

 

[budbyrd]

If you have an R8.1 I would get a copy of the config off the card (config.cfg in the primary folder). It should already have an essential license unless you got a virtual one during a previous. If that is the case you would need to buy one. Recreate the SD to R11. Boot the system. Make a call. This will license the chassis to R11.

If you boot up with R8.1 and make a call the chassis will be locked to 8.1 and you would need an upgrade license if you ever wanted to upgrade it later.

@ipohead It will load what ever operational software is on the SD.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[dsm600rr]

budbyrd: how can you have an 8.1 essential edition license, recreate the card as R11 and have that valid without an upgrade license?

ACSS

 

[budbyrd]

I don't believe the essential license is version based. It would only need the upgrade license if the chassis was locked to a lower level. A fresh chassis would be at R11 by default.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[Peterbob9]

Hi,

The licenses we have are:

1x Additional Voicemail Pro Ports
2x Avaya IP endpoints
2x IP500 Universal PRI (Additional channels)
1x IP500 Voice Networking Channels
1x Preferred Edition (Voicemail Pro)
1x Essential Edition

Is all these licenses are in the config.cfg in the primary folder, (I had personally add the two IP endpoints licenses using manager, all other was already there.)

In that situation "If you boot up with R8.1 and make a call the chassis will be locked to 8.1 and you would need an upgrade license if you ever wanted to upgrade it later."

Is all these licenses functionality will still works..?


Thanks

 

[budbyrd]

IMO. I would give it a shot at R11. Worst case you will need to downgrade it if it comes up unlicensed.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[ipohead]

Peterbob9 - just for our info what release is your current system on?

Are your existing licenses ADI or PLDS?

 

[critchey]

Sorry but this won't work because R8.1 is ADI licensing and R11 is PLDS. You would need to migrate to R11 to be able to run R11 (or even R10). You could upgrade as high as R9.1.12 and use that existing licensing but anything R10 or R11 will take a migration. If you get locked into an earlier release, but eventually migrate to R11, you will still be able to run R11 without an upgrade license because PLDS essential edition licenses have a version tied to them you are entitled to run.

The truth is just an excuse for lack of imagination.

 

[Peterbob9]

Hi,

Our version is 8.1

now,

1. I am replacing with new unit. so that means the new unit has never run any release and when I will put the SD card in then control unit will get release (8.1) and configuration from SD card.
Is this will work.?

2. if it work, I will be stuck on that version and need an upgrade licenses if I want to upgrade.

Thanks

 

[budbyrd]

To me this is a bit of a grey area. They aren't actually 'upgrading' the system. They are just loading an older config to a new chassis. I haven't tried this method but I do have systems at R9.1 with mixed ADI and PLDS licensing that run with out a problem.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[critchey]

R9.0 and R9.1 can run both PLDS and ADI but R8.1 can only run ADI. So if you run R11 you will not have PLDS licensing so it will say unlicensed.

The truth is just an excuse for lack of imagination.

 

[Peterbob9]

Hi critchey,

if replacing with new unit. so that means the new unit has never run any release and when I will put the SD card in then control unit will get release (8.1) and configuration from SD card.

Or

Because is a brand new unit and has never run any release, I have to boot it on the first time on full software version on SD-CARD, then shutdown and boot it with my original SD-Card.

Thanks

 

[ipohead]

Given the cost of a new power supply I think that is the best option. If that doesn't work at least you have a spare!