Ip500 V2A with Combo boards

[thephonelady]

Did an install In basic mode with 2 Combe boards and none of the analog ports worked. The digital ports and line ports worked fine. On either board. Boards were in slots 1 & 2. I tried everything then moved a board to slot 3 and the analog ports worked. I've never had something like this happen before but this is the first time using the V2A with combo boards. Any thoughts??
Thanks in advance.

 

[dagwoodsystems]

I pulled a V2A off my shelf and tried both 700476013 combo and 700504556 combo V2. Neither was a problem for me. However, all things aren't quite the same: I'm running 11.1.2.3 build 47 Essential. Maybe this afternoon I'll yank the license and strap it back to BASIC MODE and see if I can replicate the problem.

Can you tell me what release you're running? I once had a small guest inn that could draw analog dialtone from any room, but could not make an outbound call until I bumped the release to the latest. That was back with 9.1.10.0 build 192. I guess what I'm saying is that I've seen troubles isolated to the analog ports before.

Tim Alberstein

 

[thephonelady]

Hi Tim- Thank you for all of your help. The combo boards are the 700504556 ones and the version is 11.1.2.237.

 

[dagwoodsystems]

Release 11.1.2.237 doesn't seem to be available now. Any chance you could push to 11.1.2.3.0_build 47 (my release) or the newer 11.1.2.4.0_build 18? That alone might do it.

Tim Alberstein

 

[thephonelady]

This is a job we are doing for one of our vendors.I will suggest and see what they want to do.