IP500 to second phone system via PRI?

[anthonymo]

I have an IP500 running 8.0(18) We currently take a PRI and via an incredibly complicated sequence take a block of 1000 numbers and forward them to a huntgroup that rings analog extensions, that are hooked to a channel bank and that channel bank provides a pri interface to a 2nd phone system. This is required because the 2nd phone system needs to pull account numbers based off DTMF tones (or call in number pulled from call record setup)

I would like to replace that whole BS with a second PRI out of the IP500 directly into the second phone system. However last time I tried this (3 years ago) I was able to get the PRI's to sync up however the IP500 didn't forward the caller id info with the call in number so I wasn't able to extract an account number.

Anyone doing anything similar?

 

[mforrence]

What do you see in Monitor? Shortcode match correctly? Correct digits going out on PRI trunk group? Truly, Monitor will show you what is going on, allowing you to figure where the issue lies.