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IP500 soft button label issue 1

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gromcal

IS-IT--Management
Sep 26, 2005
125
US
We have an IP Office 500 system and some users can see the button we programmed for voicemail access as "VM" but some other users see it as "*17". These particular buttons are from the user rights settings so they should be the same for all. They want all users to see the button as "VM" on their phone. Is this a bug or some setting?
 
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