I have a customer with an IP500 on 5.0(8) with an embedded voicemail card. The max record limit is set to 180. I have 28 users with boxes and 2 AA with greetings about 30 seconds long each. I have checked System Status and Checked all Mailboxes for messages and most mailboxes have 0 messages and some had 1 or 2 nothing excessive. But when a caller tries to leave a voicemail it will only allow a 30 sec message. I have also checked the File management and it shows the card at only 25.8% used. I don't know what else to check. Thanks for any help.