dphoneguy24
Technical User
FYI
This is a new one... Just installed a new IP500 unit with DS8 modules in slot 1 and slot 2. Slot 1 has a ATM 4U with it and a VCM 32 in slot 4. Had 3 5400 sets connected to Slot 1 DS8. Displays looked okay. Trunk calls were being answered by AA fine and everything. When calls came in live thoug and answered by any of these 3 sets, outside caller would hear a high pitched tone. User at a 5400 couldn't hear anything. Tried a different DS8 with a different ATM4U on it...Same thing - no audio on the 3 5400 sets. Changed the IP500 base...same thing.
Slot 2 DS 8, pulled it out, everthing fine. Never have seen a bad DS8 cause this problem.
Just wanted to let you all know.
Thanks,
Dphoneguy24
This is a new one... Just installed a new IP500 unit with DS8 modules in slot 1 and slot 2. Slot 1 has a ATM 4U with it and a VCM 32 in slot 4. Had 3 5400 sets connected to Slot 1 DS8. Displays looked okay. Trunk calls were being answered by AA fine and everything. When calls came in live thoug and answered by any of these 3 sets, outside caller would hear a high pitched tone. User at a 5400 couldn't hear anything. Tried a different DS8 with a different ATM4U on it...Same thing - no audio on the 3 5400 sets. Changed the IP500 base...same thing.
Slot 2 DS 8, pulled it out, everthing fine. Never have seen a bad DS8 cause this problem.
Just wanted to let you all know.
Thanks,
Dphoneguy24