IP400 Analog Trunk 4 Identification

[razillian]

One of my customers has an IP500 Office system that is being setup with analog trunk lines. 8 of the lines are provided using IP500 daughter cards on analog/digital cards. The additional 8 were to be done using IP400 Analog Trunk 4 modules attached to legacy card carriers.

The problem I am having with the setup is the IP400 cards are refurbished units. So far, none of the units have worked in the system (red light on bootup). I went through the usual suspects of erasing the config, upgrading the firmware, swapping cards and slot numbers.

After much digging around, I see that there is an older IP400 trunk card (SAP 70185192) and a newer Uni trunk card (SAP 700359938). The documentation says that only the newer card will work with an IP500.

So my question is, how can I tell the difference. None of the cards I have (and there are 5 of them sitting here now) have either of those sap codes on them. So is there an easy way to tell the difference?

Information Systems Diagnostician

 

[tlpeter]

Those cards do not work.
You need the ATM 4 Uni.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[razillian]

But how can I tell if the cards I have are the ATM 4 Uni or the older cards by looking at them?

Information Systems Diagnostician

 

[CarGoSki]

One looks like this:

http://marketingtools.avaya.com/kno...ects/installation/ip500_analog_trunk_card.htm

and the other looks like this:

http://marketingtools.avaya.com/kno...poffice/mergedProjects/installation/atm4u.htm

It's people like you who generalize.

 

[IPOpotamus]

yes, this time gotta say good bye to the old card.