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IP Office with Recording turned on causing fuzzy calls

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ncheung

Technical User
Feb 27, 2008
32
CA
Hi There,

We are running an IP office 412 with dual PRI and VCM Module.

We have a team in our organization that has all of their calls recorded 100% of the time.

Recently, I've been getting reports of fuzzy External calls when recording is turned on. As soon as I turn recording off for those stations, the fuzzyness goes away.

Any ideas?

Thanks!
 
there is a private build available for this

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
 
we've never had to have anything else installed/active in order for this to work. It has been working flawlessly for 2 years and all of a sudden started giving us static last week.
 
Maybe your vmpro machine that is acting up ?
Did you do an upgrade of the ipoffice or do you have automatic updates turned on on the vmpro machine ?


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
nope - neither. The Windows server is working fine. No updates required and has been hard booted a couple of times over the last 2 weeks
 
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