IP Office w/ Embedded Voicemail - Voicemail to Email Issue

[davefmurray]

Our voicemails will not send the email through LVMEmail Manager. It adds all voicemails to a queue. See log below.


2378056mS LVMail: Message recorded. Email mode(1) Addr(murray_3ajq@sendtodropbox.com) Locale(enu)
2378056mS LVM(email): VM Email request added to queue - size = 22
2378059mS LVM(email): LvmEmailManager woken up...
2378059mS LVM(email): LvmEmailManager wake up SMTP...
2378059mS LVM(email): LvmEmailManager snoozing...

Our SMTP is setup as such from settings shown here on the forun.

Any tips on how we can get this to work properly?

Thanks!

 

[1043]

GMX email's are treated as spam on alot of email provifers.

Log into the gmx account and send an email to the same address., also try sending to another email address.

 

[davefmurray]

Gotcha. I just did three tests from a gmail account, a google apps account and this dropboxforward account. They all went through.

It seems as though the LVM isn't even trying to connect, but rather just adding to the queue?

 

[amriddle01]

The address I get resolved from GMX's mail servers are 213.165.64.21 and 212.227.17.174 both port 587, try those



"No problem monkey socks

 

[davefmurray]

Trying them now. Will report back.

 

[Bas1234]

Try 213.165.64.42 as ip for gmx

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Telecomboy]

It's gmx.com not gmx.us.

 

[Bas1234]

It can be both, .com and .us

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[1043]

ping mail.gmx.us

I get 74.208.5.1

 

[amriddle01]

I know what I get, and my systems using GMX work (as well as GMX does anyway)



"No problem monkey socks

 

[davefmurray]

213.165.64.21
212.227.17.174

113429mS LVMail: Message recorded. Email mode(1) Addr(murray_3ajq@sendtodropbox.com) Locale(enu)
113429mS LVM(email): VM Email request added to queue - size = 1
113432mS LVM(email): LvmEmailManager woken up...
113432mS LVM(email): LvmEmailManager ProcessNewMessage: From(**********) To(Dave x24) Mode(1)
113468mS LVM(audio): SoundPlay: Restart: setup sound-clip: b_header: 0x00 sect_ix: 214 clip_unu: 66023
113659mS LVM(audio): SoundPlay: NextByte: clip_unu == 0
113659mS LVM(audio): SoundPlay: GetNextMailFrag: END-OF-DATA
113691mS LVM(audio): SoundPlay: Restart: setup sound-clip: b_header: 0x00 sect_ix: 214 clip_unu: 66023
113981mS LVM(audio): SoundPlay: NextByte: clip_unu == 0
113981mS LVM(audio): SoundPlay: GetNextMailFrag: END-OF-DATA
113984mS LVM(email): Send SMTP message
113987mS LVM(email): LvmEmailManager ProcessNewMessage: Message start(1bb18) 1st read(1bb18) end read(1bbfb) audio(1bd40) end(1bd42) duration(554) audio size(65920)
113989mS LVM(email): LvmEmailManager snoozing...

Same message with different timestamps and no email sent. The queue resets to 0 with each system reboot.

Am I possibly over looking something elsewhere?

 

[amriddle01]

Can the system even ping the server/anything outside your network?



"No problem monkey socks

 

[davefmurray]

Amriddle01,

From the PC hosting R8 Manager, absolutely. Is there a way to ping from within Manager itself?

 

[AACon]

@davefmurray,
what amriddle is asking, is can the IP OFFICE ping outside the network? Does it have a default route setup to get outside? 0.0.0.0/0.0.0.0/langateway/lan1
You can ping from the IPO by opening up SSA, go to ip networking, ip routing, and hit PING. Enter the GMX ip as the destination, and lan 1 as the source and hit OK. Should get 3 replies, hopefully.

-Austin
ACE: Implement IP Office

 

[davefmurray]

Booyah!

Ok, so we are hitting outside.

 

[davefmurray]

Most recent tests -

60713225mS LVMail: Notify: Dave x24 New: 2 Old: 1 Saved: 0
60713226mS LVMail: Message recorded. Email mode(1) Addr(mmvoicemail@gmx.us) Locale(enu)
60713226mS LVM(email): VM Email request added to queue - size = 4