I have a customer that has their main DID coming into IP Office. It checks their business hours and if within, it routes to a Voicemail pro call flow. From there it has 2 options that each ring to 2 specific phones. I have never messed with variables or anything like that. Is there a way for the user to call in and change the call flow to route calls to their after hours numbers in cases of inclement weather, for example? Or if they simply want to close early one day. We normally do the early close by putting hunt groups out of service, but this particular site does not utilize hunt groups. So it got me thinking of a way they could call in and change the route? I know of a way for this to happen as is, but they would hear the AA first.