IP office upgrade 1

[bennuss]

I have an ip office 500 v2 on version 9.0.5.0 build 972. I would like to update my system to 11.
Do i have to get a new PRI license . Right now I have a 23 line digital pri coming into a grandstream GXW4501 which is connected to the ip office .
I am asking because i am getting different answers from vendors.

 

[TouchToneTommy]

Your existing licenses will convert through the licensing upgrade process. So if you have 2 PRI Add 8 channel licenses toady, for a total of 24 (you get 8 channels automatically with the PRI card)you will still have it when you do the upgrade.

 

[bennuss]

On the control unit it shows slot1 port T1PRI
number of channels 23
number of administered channels 23
In slot 1 port 2 it shows not in use.
Thats all i see as far as channels. Where do I look?

 

[TouchToneTommy]

Launch System Status. Go to Resources > Licenses, you will see how many Additional PRI Channel licenses you have. For a full 23 channel PRI, you need 2 IP 500 Universal PRI (8 Additonal Channels) entries that are valid. See the picture for a 23 channel PRI that is full licensed

 

[bennuss]

This all that shows. But my lines work fine and I have had 16 simultaneous calls .

 

[derfloh]

There are no PRI licenses visible.

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN

 

[sizbut]

No need to mask the license keys in screen shots. Only useful to someone else if we mug you and steal the SD card out of your system.

Stuck in a never ending cycle of file copying.

 

[bennuss]

I know there are no pri licenses visible but the system is working fine with a digital pri coming into a grandstream . I need some explanation?
If I upgrade will it continue to work fine?

 

[teletechman]

Sounds like a IP400 PRI card which is fully licensed. Show a screen cap of the SSA general system tab. It might show a slot with a card carrier which means a legacy card.
Mike

 

[bennuss]

 

[teletechman]

It is a legacy card you cannot upgrade until you replace the card and get the licenses.
Mike

 

[bennuss]

Ok. Have to see if it pays. I can move to 3cx and buy new phones for probably the same cost and have a modern system.

 

[derfloh]

IPO is a modern system

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN

 

[bennuss]

It is if your ip based. I have all digital phones which i would have to replace.