IP Office uc module not reachable 3

[phonecable5]

Hi everyone.
We have a trouble lately, we install the Ipo Office as avaya says, DHCP server on IPo, Run Ipoffice script on a switch 3524gt
The phones are working great. The Internet access through phone is ok
But, we can’t access to the UC Module

If I connect directly in LAN 1 port, yes, I can see the uc module
but if I plug any pc on the switch, the UC is not reachable by ping, same with the one-x portal address

Maybe is the VLAN on the 3524?
ip static routes? on the IPO or the 3524gt?

any tip will be helpful.


ipo address: 192.168.42.1 (lan1), 192.168.15.152 (lan2)
ucm address : 192.168.42.250
vlan active as example with "run ipoffice" script


---------
Id Name Type Protocol PID Active IVL/SVL Mgmt
---- -------------------- -------- ---------------- ------- ------ ------- ----
1 VLAN #1 Port None 0x0000 Yes IVL No
Port Members: NONE
42 Voice Voice None 0x0000 Yes IVL No
Port Members: 1/1,1/3-24,2/ALL
44 Data Port None 0x0000 Yes IVL Yes
Port Members: 1/2-24,2/ALL
Total VLANs: 3

------

 

[Okkie26]

How did you setup the IP address of the UCM?

 

[phonecable5]

Okkie26 :

Install the UCM
successfully upgrade it
config ip on ucm
192.168.42.250 ip address of ucm
255.255.255.0
192.168.42.1 gateway

the uc module was reachable on any port of the switch until we activate the VLAN through the "run ipoffice" script

 

[phonecable5]

ip routes on IPO and 3524GT:

IPO routes

SW routes

------

 

[Okkie26]

So you ran 'run ipoffice' mode on the switch,

Meaning that the IP would be in a voice vlan now.

Is your pc or laptop also in the voice vlan?

 

[intrigrant]

The situation is as follows :
The IP Office LAN interface with 192.168.42.x resides in the Voice VLAN, as the UCM is a added virtual interface on the IP Office LAN it resides in the Voice VLAN as well.
So from the data VLAN you cannot reach the UCM as it is in the Voice VLAN.
What to do?
Reprogram the switch and set port 1 fixed in the DATA VLAN and set port 2 fixed in the Voice VLAN, all other ports can open for both VLANs.
Then LAN1 of the IP Office must be given a fixed IP in the data VLAN and the UCM also, make sure DHCP is turned off on both and connect it to port 1 of the switch.
LAN2 of the IP Office is given a IP Address within the Voice VLAN and acts as a DHCP server for the Voice VLAN, just to ingite the IP Phones on startup and connect it to port 2 of the switch.
Problem solved.

 

[intrigrant]

ADDENDUM:
The DHCP server in the DATA LAN must be programmed with scope option 242 type string and add "L2Q=1,L2QVLAN=<DATA VLAN ID>,VLANTEST=0" as the scope string, then the IP Phones will reboot in the Voice VLAN.

 

[Okkie26]

Not really neccesary Cor.

As long as you enabled LLDP on the switch.

 

[phonecable5]

I should be clearer; on the switch port 1 is connected to the ipo, on port 2, is located one DRYTEK router that gives Internet access to the users. 3-24 ports are 1608-I phones.

This setup works well. Users receive an IP 192.168.15 xx, and phones, an IP 192.168.42.xx

We can not disconnect the DRYTEK, and searching within this forum, I found [

http://www.tek-tips.com/viewthread.cfm?qid=1705043

] a thread that is similar to my problem by suggesting that it is possible to have this settings and still be able to ping and access the module uc.

I have doubts, but if you can help clarify these questions, I will be grateful to all of you.

 

[Okkie26]

It is easy,

The IPO and UCM connected to port one is in the voice vlan. (192.168.42.x)

Your workstations (pc,laptop) from where you try to connect to the UCM, is in the data vlan (192.168.15.x)

Without routing, you wont be able to reacht the UCM..

Therefor, as mentioned before.

On lan1 of the IP Office, disable VOIP, put IP address 192.168.15.x and connect LAN to port 3 of the switch.
On lan2 of the IP office, enable VOIP, put IP adrress 192.168.42.1, and connect WAN to port 1 of the switch.

 

[holdmusic34]

Set Port 1 untag all. With this command it's untag pvid only.
Ip routing between your vlans.

Are you keeping up with the Commodore? Because the Commodore is keeping up with you.