IP Office SIP Trunk Twinning and Telecommuter mode

[jmperry]

I have an IP Office 500 Running the Latest release of 5.0. Paetec/Windstream SIP trunk off an IAD. Calls to the Users are fine. Issue is when a User is set up as a Telecommuter and they receive a call, everything works for fine except the Origal Call drops off SSA at 12 min 50 sec. and the Telecommuter call drops at 15 min. I also tested with Mobile Twinning and get the same results.

Is there anything I can adjust in the IPO or is this something on the Provider that needs to change?

 

[Westi]

try to play with the reinvite setting on the SIP trunk, if it is on turn it of and vice cersa (always my first action with SIP)

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

There are 10 types of people in the world: Those who understand binary, and those who don't