I'm setting up a refurbished Norstar IP Office v2 on Release 9.0.3.
The control unit is loaded with 2 x Combo cards in slots 1 & 2 and 2 x TCM8 cards in slots 3 & 4
I have IPO Manager installed and have been familiarising myself with this and working through the installation guide.
The problem is getting the TCM cards to see the BST phones connected.
I have tried connecting M7324N, M7100 and T7100 phones to ports 1-8 on both TCM cards, using the same 'BT 4503 Secondary' RJ45 to phone socket jumper cables as we use on our existing Norstar system over structured cabling, however the phones do not boot up. An audible pop is heard on the M phones at the point of plugging them in and on the T7100, the red lamp on the phone flashes fast & continuously.
I don't have currently have a digital phone to test on the Combo cards, however analogue ports 7 & 8 on the Combo cards function as expected (dial tone, timeout, voicemail, etc.)
I'm sure this is something really simple I've missed to get the BST phones to see the CU & vice versa.
Any thoughts would be most helpful - thanks!
The control unit is loaded with 2 x Combo cards in slots 1 & 2 and 2 x TCM8 cards in slots 3 & 4
I have IPO Manager installed and have been familiarising myself with this and working through the installation guide.
The problem is getting the TCM cards to see the BST phones connected.
I have tried connecting M7324N, M7100 and T7100 phones to ports 1-8 on both TCM cards, using the same 'BT 4503 Secondary' RJ45 to phone socket jumper cables as we use on our existing Norstar system over structured cabling, however the phones do not boot up. An audible pop is heard on the M phones at the point of plugging them in and on the T7100, the red lamp on the phone flashes fast & continuously.
I don't have currently have a digital phone to test on the Combo cards, however analogue ports 7 & 8 on the Combo cards function as expected (dial tone, timeout, voicemail, etc.)
I'm sure this is something really simple I've missed to get the BST phones to see the CU & vice versa.
Any thoughts would be most helpful - thanks!