PrimeABTech
Programmer
Hey Everyone, installing a RLS 11.0.4 Server edition this week. We are replacing a CS1K, so I have the Telco changing the protocol from NFAS to FAS. We have a Primary and Secondary Expansion V2 500 chassis both with PRI Cards in it. The Primary has expansion 2 and secondary has expansion 1. Both are located in different buildings for redundancy, but also have the same PRI circuits split by the Telco. My question is, since Telus can send calls down either PRI. I assume I have to add all the incoming DIDs into the incoming call route for both expansions. Can I create an ARS in both the primary and secondary and use the same line ID to call out? Or what is the best way to pull this off, as we have 300 J169s going in and twinning will be on over 80 phones. Just not totally sure on the Short Codes and where to program the incoming call route. Thanks