IP Office Reporting

[chazzmanbm]

Hi

I've got a quick question about call reporting. I've been asked to produce a report for calls to a specific number on our IP Office system but I see no software or option or log to pull information from. Can anyone offer any advice on how I can generate reports from the system? Are there any canned reports with the standard IP Office 500 v2?

Thanks.

 

[amriddle01]

You'll need call logging software to do this, nothing free

 

[yankblan]

You can set SMDR to output to a machine running HyperTerminal, and have HT output to a .csv file.

Used it often; use help files (F1) to help you sort and rename the columns in excel for clarity.

ACSS-SME

http://interconnexionsld.ca/

 

[chazzmanbm]

Amriddle,

Thanks for the response. I'll see what software options are out there.

Cheers.

 

[Gunnaro]

If this ain't billable hours figuring out how to extract the data, you're better off paying for a basic Xima Chronicall license. (Price is reasonable, in my opinion)

Kind regards

Gunnar
______________________________________
Mille viae ducunt homines per saecula Romam