I have a customer with a ipoffice rel 9.? They have a remote location that has 6 9608 phones. Their IT guy set up a VPN between the two. It's been working fine for over a year. Last week the remote phones started going down. The phones go up and down, sometimes they stay up for a couple hours sometimes just a few minutes. When they go down, they go through the boot up phase then get stuck on discovery. After a time they will connect. I'm thinking it's the firewall, any thought?
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ip office remote phones having problems
- Thread starter High Mesa
- Start date
IP Office Tech
Technical User
Is it Sonicwall? Check ALG filter and H.323 translations.
- IP Office Tech
- IP Office Tech
- Thread starter
- #3
IP Office Tech
Technical User
Yes it is a sonic wall. What should the ALG filter be set to and the H.323 translations? My apologies to say check that they are off.
- IP Office Tech
- IP Office Tech
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- #5
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