IP Office remote access over ADSL

[stking]

Hi

I know you can access an IP office(for remote maintenace) over a ISDN cct or by an annalog phone line if you have a modem card installed,but is there any way to access one by using the internet (ADSL).

Thanks

 

[DennyHeack]

Usually by VPN.

Either with a Router VPN/Client feature. (cisco, netgear, linksys all have 'm) or through the windows vpn the company might be using for teleworking. 'The IT guy' of your customer can probably set it up.

 

[Westi]

if you are really daring you can change all access codes for anything (Administrator, Manager, Operator and most important security) and put it on a DMZ then all you need is the public IP address and you are good to go.
That is not something I would do except for an hour or so to have someone else access it to do some work for me but you can.

Joe W.

FHandw., ACSS

insanity is just a state of mind

 

[stking]

Hi

I know you can access a PC on site with the Manager program on it vie VPN/logmein/PC anywhare etc, but is there a direct way of accessing the IP office using the internet and than accessing the IP office through one of It's ISDN trunks etc.

thanks

 

[DennyHeack]

Either the DMZ like westi said. Not very safe.

Or by portforwarding all the necessary ports to your ipo. However, this is by far the most unsecure and downright stupid method. Do not do this...

To summarize, access to the ip office is determined and restricted by the ADSL Router. Depending on the Router features, (DMZ, vpn) different access methods are available to you.

You cannot 'dial' into an ADSL connection, if that was your actual question...

 

[Bas1234]

We mostly use

http://www.logmein.com

on the vmpro server.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[stking]

Hi Guys

Thanks for info.I really wanted to use an internet connection at my end and use that to try and access the IP Office vie a BRI or PRI trunk.

thanks

 

[amriddle01]

Thats like trying to ring your mother on her land line using your laptop, it isn't going to happen I'm afraid, at least not without some kind of expensive third party equipment ....if such a thing exsists

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[SYQUEST]

What about using Port 443 or HTTPS for remote access to the IPO or even a completely different Port? Or is even that to risky?

....JIM....

 

[hairlessupportmonkey]

to gain access to the IPO over a BB connection needs a number or ports open, and SSL only encrypts the traffic, not secure access.

But as already mentioned, use a VM Machine, or ask the customer to supply a "management" PC like we do for 99% of all installs and use logmein to gain SECURE access.

 

[stking]

Thanks guys for all your input.And by the way I do ring my Mother on her landline from my laptop.It's called skype.

 

[hairlessupportmonkey]

Skype? ;-)

 

[DrDrayAvaya]

baha! apparently there are devices to hook the avaya into skype now? anyone had any luck or even tried em?
Have seen analogue skype gateways, but frign ugly....

On remote access.. ALWAYS install Manager on at least one PC onsite... it will save you imense time and kilometres, and the environmentally minded fairies will love you for not burning all that fossil fuel!
I talk clients thru silly little changes when I'm stuck in traffic etc. They can never remember how to do it, and i'm not going to site for name changes and speed dials.
Am in process of doing tutorials to put on the website for such mundane tasks.

Like logmein, we're using teamviewer, it can be setup as a temp connection just when your client needs it, or as a permanent service that you keep a record of the login details to access anytime, like the VM server.
If it's a small site with embedded, then the client installs the teamviewer app in a run once type configuration, they give you the credentials for that one session, you do the necessary taking over their machine with Manager installed on it... hopefully.. and you disconnect into the night!
Forget the ISDN dial up drama, you could setup remote access to your office via IP/ADSL whatever.. and access a machine running Manager on that IPO doing the ISDN dialups.
dirty deeds done dirt cheep.

Cheers,

Chris

 

[IPOfficeIreland]

open ports tcp 50802,50804,50808,50812 and udp 50794
for security only allow your ip to access remotely

 

[DennyHeack]

open ports tcp 50802,50804,50808,50812 and udp 50794for security only allow your ip to access remotely

This would seriously light up your router like a christmas tree for any hacking tool out there. Even if ports are filtered, this would still provide information on router type and firmware versions. (Try it using Nmap or whatever).

This could be done as a temporary solution but best avoided at all times.

 

[mattKnight]

open ports tcp 50802,50804,50808,50812 and udp 50794for security only allow your ip to access remotely

Apart from the security risk - be wary, be very wary. I tried this ona customer site and the certain parts of the config didn't take properly...

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[amriddle01]

Thanks guys for all your input.And by the way I do ring my Mother on her landline from my laptop.It's called skype."

I am sure you do, and as I said that utilises some very very expensive hardware that had millions and millions of dollars thrown at it to perfect, if you fancy developing one that does data calls for remote access go ahead

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers