IP Office RCF line usage

[donna123]

I have a customer that has 6 lines and just installed a new IP Office system R5. They had us set up RCF to cell phones for a number of their employees. They freaked out, though, when I told them that RCF uses two lines, (one for the inbound call and one for calling out to the cell phone). Now I know this is true for a Partner system, but I am now questioning if this is indeed how the IP Office works. Can someone verify this for me, I can't seem to find any specific information about this documented.

Thanks!

 

[tlpeter]

This is how it works.

Call comes in on a line and it goes out on a second line.
This works for all the systems in the world.


ACSS IP Office
APSS IP Office
APSS UC
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TomMills]

No system could possibly use just one channel for forwarding. They must have just not understood how their old system worked.

http://www.twitter.com/tem1985

ACSS-SME
Get well soon Aaron.

 

[kwing112000]

is it possible they have centrex and used the fwd features of that?

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[amriddle01]

Or the old partial re routing scenario






ACSS Small and Medium Enterprise (SME) Communications

I've just bought a brand new car and on the way out of the dealership the engine seized, they want £2000 paid in advance to look at it which they will keep if they can find a way to blame me for it......Remind you of anything

 

[donna123]

Thanks all, you confirmed my thoughts exactly!