IP Office R11 Web Client

[vladcbv]

Hi all ,

I see that in R11 Server Edition Powered by ova and I see there is WebClient as a new service. it stays at 0% MEM/CPU Usage and when I access the ling :

https://ip:9443/webclient

I get error saying Service not available.

I don't see other error in logs and I have all prerequisites met.

Has anyone played with this ? any clues?

 

[holdmusic34]

Is your Webrtc gateway service running?

Depending on the URI configuration the ICR can be completely ignored.

If your URI is configured to use internal data then the IP Office will look into the user's SIP tab and if you have *'s it will look into ICR.

A madman with a taste for speed.

 

[Pepp77]

That is Equinox for Web and yes you need the WebRTC gateway service running as well.

We use it on all our R11 systems.

| ACSS SME |

 

[holdmusic34]

Equinox for web is a different product pepp-aura only.

This is the ip office web client.

Depending on the URI configuration the ICR can be completely ignored.

If your URI is configured to use internal data then the IP Office will look into the user's SIP tab and if you have *'s it will look into ICR.

A madman with a taste for speed.

 

[vladcbv]

Hi,

Yes I have WebRTC running.
Should I leave it with default settings - I made sure info from SIP Server are the same as IPO Lan1

 

[Pepp77]

Holdmusic on r11, that is equinox for ip office,

| ACSS SME |

 

[holdmusic34]

yes, not equinox for web which is the Esna product and compatible with Aura only.

Depending on the URI configuration the ICR can be completely ignored.

If your URI is configured to use internal data then the IP Office will look into the user's SIP tab and if you have *'s it will look into ICR.

A madman with a taste for speed.

 

[janni78]

What? Equinox for Web doesn't work when Communicator for Web did? Nice =)

"Trying is the first step to failure..." - Homer

 

[holdmusic34]

Communicator for web is still the ip office version.

Depending on the URI configuration the ICR can be completely ignored.

If your URI is configured to use internal data then the IP Office will look into the user's SIP tab and if you have *'s it will look into ICR.

A madman with a taste for speed.

 

[vladcbv]

Guys do I need a licence for this to work?
Thing is this is a lab environment and I have enabled the IPOffice Demo .

My services:

WebRTC: - Gateway and SIP ports are correct?

Sip Server settings: - if I set it to auto this is what i get - ussually it should copy info from lan1 but now it dosen't..

So I set it up to Manual and this is what I get when trying to Launch Web Client:

 

[tlpeter]

Login with the username (not extension like Equinox) and the password configured for the user.
I just tried and i can use it as a softphone.

BAZINGA!

I'm not insane, my mother had me tested!

 

[vladcbv]

All fields are grayed out. I click and no cursor.
Where can I check for logs. in

https://webadmin:7071

I can't find Web Client under Logs..

 

[telecomtekperson]

the web phone uses 1xp, i see your 1xp is partially connected on the screen shot.
Is 1xp Green?

Also, you are correct, you need the SIP settings in webrtc gateway...

 

[vladcbv]

You were right. Onex should have been green.
There was a problem with the providers so I had to reset the EnhTcpaService password.

Thanks all!