Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

IP Office Partner Edition Voice Mail 1

Status
Not open for further replies.

instalcor

Programmer
Aug 12, 2010
22
US
IP Office Partner Edition:
User can not access VM from cell phone. User recorded greeting and set password. Calls main number AA answers then User dials *17 and receives an error. Please advise. Thank you very much for the help
 
So in the Actions for AA you have Action * set to Voicemail Collect?

 
I do not get the option "Voicemail Collect"
The only options are as follows:
No action
Dial by name
Dial by number
Transfer to number
replay greeting
This is all the options that it gives me. Any suggestions?
 
Look a little further to the right. The other pull down. That would be the destination.

 
So try setting action * to Transfer To Number and set destination to Voicemail Collect.

Then simply press * when AA answers.

I don't have my lab unit turned on but that should work.

 
That will fix the issue. Thank you, I was told this is exacty as the old Partner. I am finding out that it is not.
 
I suppose that if it were exactly as the old Partner then it would not be in a IPO Chassis. So whoever said that apparently has an agenda filled with rose colored glasses and marshmallowed Easter bunnies. :)

Thanks for the *

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top