Has anyone installing the IP Office Partner system come across any issues with the integration with Paging? (Bogen)
We have yet to find one working scenario that can be repeated at another site. We have given up trying to reuse older paging and at this point are ordering all new paging equipment and even running new wire. In all cases we have used an amp, upam, horn or speaker and tried connection through combo cards, phone station ports and ETR. We have confirmed all the connections on the Bogen end are correct yet still we are not getting a working system. In one case we were able to get everything to work but in every other case we have not (following the same steps). In some cases we get it to page over the speakers but not the phone sets. In other cases we dont get enough volume and we have all the volume setting to the max. We have also confirmed we have the proper ampage for the individual setups. I have confirmed with Tier 3 that there is an issue but the hard line stance from Avaya is if we get tone from the port its not an Avaya issue. All I can tell you is if I set Paging up in the same fashion on IP Office (not the Partner version) I absolutely have no issues. Any thoughts or suggestions are appreciated.
Thanks
We have yet to find one working scenario that can be repeated at another site. We have given up trying to reuse older paging and at this point are ordering all new paging equipment and even running new wire. In all cases we have used an amp, upam, horn or speaker and tried connection through combo cards, phone station ports and ETR. We have confirmed all the connections on the Bogen end are correct yet still we are not getting a working system. In one case we were able to get everything to work but in every other case we have not (following the same steps). In some cases we get it to page over the speakers but not the phone sets. In other cases we dont get enough volume and we have all the volume setting to the max. We have also confirmed we have the proper ampage for the individual setups. I have confirmed with Tier 3 that there is an issue but the hard line stance from Avaya is if we get tone from the port its not an Avaya issue. All I can tell you is if I set Paging up in the same fashion on IP Office (not the Partner version) I absolutely have no issues. Any thoughts or suggestions are appreciated.
Thanks