IP Office, Paging & Announcement 1

[Yukiwana]

Hi everybody
First Matters;
Using IP Office 500v2
Paging from SIP Phone to amplifier
Error Message
Dial *56(Short Code) The phone display Declined User line is busy
*. Possible to paging from Sip Phone or need to buy additional license or Analog Phone to buy?
This is the paging system Connections
1.Installed Bogen WMT-1A
2.Extension Number 1010
3.Set Paging Speaker from the analogue Extension id7
4.setup up short code *56
5, User Name Paging Speaker
[highlight #FCE94F]Dial *56 "Declined User line is Busy.[/highlight]
[highlight #EF2929]*. What seems to be the problems?[/highlight]

*. Second Matters; Company Info announcement before the music on hold start.
Music on hold using from external port but I try to use company announcement before music on hold start. ex.)This is XXXXX Company, please hold for a moments we will be right with you and play music on hold.
Should I use musiconhold.wav file in IP System ”Play 1st announcement”? or I can setup both ways?
where can I Recording & Setup?
when I look hunt group, the voice recording tap is gray, there is no option to select.
Thanks

 

[holdmusic34]

(Translation to assist OP):
1st question: Why is paging port busy when I try and page?

A: Try and use a different handset. I bet you get the same result. Doesn't it have to be configured as a paging port?


2nd Question: OP wants to record an announcement for a hunt group, most likely on embedded.
A: Record your first announcement using *91(yourhuntgroupnumber)#

Slow witted reptile belch.

 

[Yukiwana]

Thank you for your tips, I figured out company announcement and perfectly using now.
Paging,
Using Nortel 1120e(2ea) 1140e(1ea), try to paging from those phones but still when is dial *56 Short code "Declined" "User line is Busy."
I have been use with analog phone to plugged in to analog pot #7, of the analog phone and rebooted but the analog phone is no more working.
I have been tried 3 analog but those are broken. what is the wrong to setup to use paging phone thru audio Amplifier to customer?
please let me know setting up steps.
Thanks again

 

[Yukiwana]

need more info
1. IP Office 500v2
2. Wire Plugged in to IP Office Ext. OP
3. Connected Bogen WMT-1A
4. Connected DBX Zone Pro

Paging
1. Short Coder *56
2. Declined User is Busy

Setup
extension
1. Extension id 7 Extension 1010
2. Caller Display off
3. Messaging Waiting Lamp Indicate type None

User
1. Name Microphone
2. Extension id 1010

Group
1. Extension 100
2. short Code *10
3. Ring Collective
4. Queuing On Unchecked
5. Voice Mail Off
6. Announcement Off

Code
1. *10
2. Dial Paging
3. Telephone Number 1010(Extension Number)
4. Line Group 0
5. Force Account Code Unchecked

Dial [highlight #FCE94F]*56 "Declined User line is Busy."[/highlight]
[highlight #EF2929]
can I get answer, what is the problem is ?[/highlight]

 

[amriddle01]

That programming is complete nonsense. Also that Ext O/P port is not a paging port, it's 2 relays for opening doors/triggering door relays

 

[snowman50]

Just look in FAQ above.
From Westi

Paging, how to make it work with an analogue station port
faq940-7677
Posted: 2 Oct 13

With an amplifier that has a 600 Ohm T/R (Tip and Ring) input:

connect the analog station port directly to the T/R input of the amplifier
make sure there is a User that matches the port (we make it 234 here)

Change the Extension port setting in the Analogue Tab to be "Paging Speaker"

create a shortcode
*25
Dial Paging
234
Line ID doesn't matter

You can now add the user created for the paging extension to a huntgroup and can page the entire huntgroup with another "Dial Paging" shortcode having the group extension in the Telephone Number field

Done Usually

Should you have a non telephony paging amplifier then your impedance is around 10kOhm and you will need to use impedance matching devices like the WMT1A which is simply put between the IPO station port and the amplifier input. This device can also be used if you need to have several inputs and use the AUX input on a regular amp.

hope that helped

 

[Yukiwana]

Thank you for your information but still "declined User is Busy" ??????

 

[Yukiwana]

I connected IP Office analog port #7 and dialed Short Code *10 Declined User line is busy The article says [highlight #FCE94F](You may have to use a 500 ohm to a 20k Ohm resistor across the page port.) (3 to 5 watt).[/highlight] . can I have a diagram and where to buy 500 ohm to a 20k Ohm resistor and what kind of item is?
Thanks

Page port must have an off-hook condition, otherwise you will get a busy when calling page Extension. [highlight #FCE94F](You may have to use a 500 ohm to a 20k Ohm resistor across the page port.) (3 to 5 watt).[/highlight] I usually buy a cheap

 

[derfloh]

I usually buy a cheap

That can be a problem. Buying cheap but spending very much time to investigate options that work out of the box with other solutions can cost a lot of money.

 

[snowman50]

Connect an analogue phone to the extn port.
Leave it off hook.
Reboot ip office to see the off hook condition.

 

[RLSbutton]

Tell you what, make your life easier. Buy a SNOM PA1 and set it up as a SIP extension on your IP Office.

Benefits of this device? You don't need analog functionality. You will not hear a Central Office "POP" when a page is released like you normally hear for Analog Loop Start Trunks. Also, you can integrate night bell ringing into this device as well.

Setup works as easy as this:

1-Setup a generic third party SIP extension.
2-Attach Snom PA1 to your DHCP network.
3-Attach a RCA cable from the 3.5mm headset output on the device to an RCA Input or Terminal Strips on Paging Amplifier by TOA, Bogen, Valcom, Paso, etc.
4-Power Snom PA1 up and the IP address will be broadcast across the paging system. (You can also hook headphones into the jack temporarily as you boot up the system and the IP address will play out to you and not the whole building) Make sure to reconnect headset output to paging amplifier.
5-Type in the IP Address of Snom ex. 192.168.1.5 into your browser.
6-Set up Network parameters for your system under Network and then place SIP Username and Password credentials into "Identity 1" (Basically set up an extension like you would for any normal SIP phone)
7-Make sure extension is registered
8-Pick up any phone in the system you want to page from, dial in the extension of the Snom PA1 SIP extension.
9-Page Will come out loud and clear over your sound system. Play with volume if necessary.

If you want to disguise the extension, assign a short code to it. I assigned 80 to mine.

I'll try to do a video on it sometime this weekend. I absolutely love this device. It costs around $100.

Thank you and Be Well,

Joe

Joseph Sus Jr. Nortel Enthusiast

http://www.joetheucxguy.com

 

[RLSbutton]

Thats if you have any SIP Extensions available Yukiwana???????

Joseph Sus Jr. Nortel Enthusiast

http://www.joetheucxguy.com

 

[Yukiwana]

Thank a lot of your help, will work it out.