ip office - list all names in automated system 3

[carpetflyer]

Hello everyone.

We have a night automated system that can have people dial by name. I was wondering, is there a way to have the automated system list everyone in our company?

So ex: Press 1 for ....[John Doe will say his name]
Press 2 for ....[Jane Doe will say her name]

etc?

We are on IP Office 3.x using voicemail pro. Thanks!

 

[aarenot]

Call list action, specific tab, check prompt user with list of group members, transfer to group= hunt group with all employees in the componay in it. It does not have to have any calls routed to the group just a place holder for this function only.

Need any more help, answer back.

 

[carpetflyer]

Thanks aarenont!

That was very easy to do! You rock!

 

[aarenot]

I am glad to help, everyone here is pretty happy to help out.

 

[carpetflyer]

Hi aarenot.

I am having problems. After the call list module, do i have to add anything? The problem is after they key in the extension, it says their name, and then hangs up. I tried adding leave message module "no answer" and "busy" but it will still hang up. Any ideas???

 

[carpetflyer]

hmm i tried connecting the "no answer" and "busy" to a "transfer" module and it works.

if i use the leave message module, the phone rings twice, than hangs up.

so if i use the transfer module instead, the phone rings twice, then goes to transfer module, then rings again (3 times) and then it goes into voicemail.

 

[aarenot]

try the call list, busy, and no answer leading to a leave mail, specific tab $key.

You can adjust the call answer time out, on the specific tab of the call list action as well, if memory serves me.

 

[carpetflyer]

Ahh i had to use $Key i was selecting the first option, use caller's box.

Thanks again!!

 

[aarenot]

No problem.