IP office - how to log call history?

[ipcins]

Is there a way to log all incoming and outgoing calls for all extensions in our office? I think there is a way to get the info and export it into an excel spreadsheet but I'm not sure how to do it. Thanks for any info.

 

[intrigrant]

You need the DeltaServer, it has SMDR log ability.
The SMDR logs are stored as .csv files on the HD on a daily basis, these files can be imported into Excel.

 

[ipcins]

Is there a way to automatically save each day's log to a separate file? Or do you have to manually go in each day, export to excel, and save each day's log?

 

[fonedoc]

ipcins:

When you set up the SMDR log file it automatically time stamps each day separately and rolls over to a new file. Therefore you have a separate .CSV file for each day.

Fonedoc