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IP Office: How to change a user's security pin in a 9620 1

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blinkman

Technical User
Jul 29, 2012
18
KE
Hi guys,

I would like to know, how can I change a user's security pin incase he or she has forgotten it in an IP office context. Tried changing the password under user but that didn't seem to work. I am using 9620 phones.

Thanks
 
You need to change it under user-> telephony -> supervisor settings.
There is a change that the phone does not like that and that you have to enter it on the phone's extension too.


BAZINGA!

I'm not insane, my mother had me tested!

 
Thanks tlpeter. It worked like a charm.

 
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