Today I am having an IP500 control unit installed, replacing my first gen IP406. We will also be upgrading our software to the latest and greatest version . . . whatever that may be. I trust that our vendor has this all under control.
What they don't seem to have under control is an answer to this question. In the event that the IP Office system goes down what can I do to make sure that we don't have one second of downtime or miss even just one call or fax?
Our setup:
T1
IP500 Control Unit
Analog Trunk w/ 7 lines. 4 for phone, 3 for fax. The primary purpose of these lines is to serve as backup in the event that the T1 goes down.
Analog Phone Module
Digital Station Module (x2)
I also have a Partner system that was taken down when we put the IPOffice in 5 years ago.
All of our phone and fax lines run through the T1 and the IPOffice.
A recent power failure helped me remember that we can't take the IPOffice down or manage extended power outages because we lose so much functionality. I'm interested in knowing if anyone has experience with setting up a failover system for the IPOffice.
I'm looking to explore all ideas so please don't hold back.
Thanks a million for taking the time.
MJ
What they don't seem to have under control is an answer to this question. In the event that the IP Office system goes down what can I do to make sure that we don't have one second of downtime or miss even just one call or fax?
Our setup:
T1
IP500 Control Unit
Analog Trunk w/ 7 lines. 4 for phone, 3 for fax. The primary purpose of these lines is to serve as backup in the event that the T1 goes down.
Analog Phone Module
Digital Station Module (x2)
I also have a Partner system that was taken down when we put the IPOffice in 5 years ago.
All of our phone and fax lines run through the T1 and the IPOffice.
A recent power failure helped me remember that we can't take the IPOffice down or manage extended power outages because we lose so much functionality. I'm interested in knowing if anyone has experience with setting up a failover system for the IPOffice.
I'm looking to explore all ideas so please don't hold back.
Thanks a million for taking the time.
MJ
