IP Office Contact Store is not archiving

[sawadallah01]

Dears,

when I was checking the archiving problem I was having the following errors:

Major Alarm: No disk available for call archive and old archive disk (calls0002) is inserted,
but archiver needs the current disk (calls0002) or blank disk.

On Web Admin, I have in System Overview:
Current DVD media : unkown
Free space on current DVD media (GB):unavialable

Moreover, If you double click the DVDROM, it will give you
Not accessible & Incorrect function. How can we isolate this issue?

Kind Regards,
Salama Awadallah
Telecom Engineer
Future Technology-Dubai

 

[tlpeter]

The disk is not available so solve that and it works again.

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[sawadallah01]

I have inserted a new DVD, I can access it now, but the status on the witness did not changed.



Kind Regards,
Salama Awadallah
Telecom Engineer
Future Technology-Dubai