Hi
I have set up auto attendant recordings and they are working well except for the part where the greeting relays itself twice.
I went into manager and saw that this was being caused by the menu options recording, so I tried to put that as none but it now it plays an older recording.
How can I delete this old menu recording, so that if i put none then the system knows there is no existing recording hence only plays the recording once.
I have set up auto attendant recordings and they are working well except for the part where the greeting relays itself twice.
I went into manager and saw that this was being caused by the menu options recording, so I tried to put that as none but it now it plays an older recording.
How can I delete this old menu recording, so that if i put none then the system knows there is no existing recording hence only plays the recording once.